Network Engineer (Starlink Community Gateway)

SpaceX; Redmond; On-site; AUD 178,000 - 286,000; Full time

Benefits offered by this job

Stock options

Long-term incentives

Medical, Vision, Dental

401(k)

Paid vacation (3 weeks)

10+ holidays per year

Shuttle service Seattle–Redmond

Job summary

SpaceX is hiring a Network Engineer for the Starlink Community Gateway in Redmond, WA. You will work with Community Gateway hardware and customers to boost performance and reliability, support pre-sales efforts, and develop customer integration guides.

The role requires hands-on networking experience with enterprise or cloud networks and deploying hardware, plus willingness to travel for site installations and support. Competitive compensation included.

Qualifications

• Bachelor's degree in engineering or STEM, or 2+ years networking experience.
• 1+ years networking in deploying enterprise or cloud/web-scale networks.
• Experience deploying networking hardware (Routers, Modems, Switches, Firewalls).

Responsibilities

• Work directly with Community Gateway hardware and customers to improve performance and reliability.
• Provide pre-sales technical support to SpaceX sales teams for Community Gateways.
• Develop guides to streamline customer integration with the Starlink network.
• Collaborate with cross-functional teams to define product requirements for customer needs.
• Support activation of new installations from connectivity through customer integration.
• Travel to customer sites to install, troubleshoot, and integrate Community Gateway systems.

Skills

Networking deployment

Enterprise networks

Hardware deployment

Education

Bachelor's degree in engineering or STEM

2+ years networking experience in lieu of a degree

Tools

Routers

Switches

Firewalls

Job description

Network Engineer (Starlink Community Gateway)

Redmond, WA

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.

Responsibilities

• Work directly with the Community Gateway hardware and customers to improve performance, reliability, and to resolve technical issues when they arise
• Provide sales teams with pre-sales support, acting as the technical subject matter expert and engineering representative for Community Gateways in customer interactions and proposal review
• Develop processes and guides to streamline customer integration with the Starlink network and equipment
• Collaborate with hardware, software, network, and business operations teams to define and implement product requirements and capabilities that address Community Gateway customer needs
• Directly support activation of new installations from initial connectivity through customer integration and scaling
• Travel to customer sites for to support installation, troubleshooting, and integration of Community Gateway systems

Basic Qualifications

• Bachelor's degree in an engineering or STEM discipline; OR 2+ years of professional networking experience in lieu of a degree
• 1+ years of networking experience deploying enterprise network solutions and/or cloud & web-scale networks
• Professional experience with the deployment of networking hardware (Routers, Modems, Switch, Firewalls, etc.)

Preferred Skills and Experience

• Background in network engineering and deploying network technologies in customer environments including:
• Understanding of core networking concepts from layer 1 through layer 3 and network protocols such as IPv4, IPv6, DHCP, NAT, NTP, IPsec VPN, etc.
• Knowledge of routing technologies (such as MPLS, SD-WAN, SATCOM, etc) and WAN architectures
• Understanding of backhaul, cloud, and ISP networking technologies such as dedicated interconnects, peering, BGP, etc
• Ability to perform network troubleshooting including analyzing customer network captures and Starlink hardware telemetry to root cause network integration issues
• Ability to identify technical improvements in support of a mission and coordinate an interdisciplinary team to deliver
• Experience in software engineering or experience directly working with software engineering teams
• Experience at an early-stage technology startup or program that scaled rapidly

Additional Requirements

• Must be available to work extended hours and/or weekends as needed to support critical milestones or operations shifts
• Must be willing to travel to other SpaceX offices, vendors, partners, and customers as necessary

Compensation and Benefits

Pay Range:

Level 1: $125,000.00 - $165,000.00

Level 2: $145,000.00 - $200,000.00

Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.

Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short and long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. Employees in Washington State accrue paid sick time in compliance with state and federal law. Company shuttles are offered to employees for roundtrip travel from select Seattle locations to the SpaceX Redmond office Monday to Friday.

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