Network Engagement Delivery Lead
Accenture
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Job summary
Accenture PLC is seeking an experienced Network Engagement Delivery Lead in Australia to oversee large-scale managed network and transformation programs. You will act as the senior accountability for program delivery, guiding multidisciplinary teams and building relationships with executive stakeholders.
Responsibilities include governance, commercial management, and operational oversight to ensure successful outcomes across complex enterprise environments.
Qualifications
- 15+ years of experience leading large-scale network, infrastructure, or managed services engagements.
- Proven track record managing enterprise transformation programs and managed service delivery environments.
- Strong understanding of SD-WAN, SASE, cloud networking, network security, and managed operations.
- Experience leading geographically distributed and cross-functional delivery teams.
- Demonstrated success managing executive-level client relationships and stakeholder engagement.
- Strong commercial management experience, including P&L responsibility, contract management, SLA governance, and risk management.
- Experience leading transition and transformation programs from solution design through operational support.
- Strong knowledge of ITIL service management principles and operational governance frameworks.
- Excellent problem-solving, decision-making, negotiation, and conflict resolution skills.
- Exceptional communication and presentation skills with experience presenting to executive and board-level stakeholders.
Responsibilities
- Own the end-to-end delivery of managed network and transformation engagements across SD-WAN, SASE, cloud networking, and managed security services.
- Serve as the primary client contact for executive stakeholders, ensuring alignment on objectives, scope, milestones, and outcomes.
- Provide leadership and direction to architects, engineers, operations teams, and delivery managers.
- Establish and maintain engagement governance, including delivery reviews, executive reporting, risk management, and escalation management.
- Oversee transition, transformation, and managed services operations to ensure seamless service delivery and continuity.
- Manage commercial performance, including scope control, contract compliance, SLA attainment, financial performance, and profitability.
- Drive service quality, operational excellence, and continuous improvement initiatives across the engagement.
- Partner with sales and account teams to support renewals, growth opportunities, and strategic account planning.
- Develop delivery standards, operational frameworks, and governance processes to support scalable service delivery.
- Lead workforce planning, capability development, succession planning, and team engagement initiatives.
Skills
Education
Tools
Job description
- Lead the end-to-end delivery of large-scale managed network, SD-WAN, SASE, cloud networking, and security transformation engagements.
- Serve as the primary executive stakeholder for clients, ensuring successful delivery outcomes, governance, and commercial performance.
- Drive high-performing delivery teams across architecture, engineering, operations, and managed services functions.
- Location: Sydney, Melbourne, Canberra, Brisbane, or Perth.
- Security Requirement: Due to the secure nature of this role, we strongly encourage applications from Australian Citizens, active security clearance holders, or candidates eligible to obtain security clearance. Candidates with existing security clearance will be highly regarded.
We are seeking an experienced Network Engagement Delivery Lead to oversee the successful delivery of large-scale managed network and transformation programs. This role combines client leadership, service delivery, commercial management, and operational oversight to ensure exceptional outcomes across complex enterprise environments.
You will act as the senior point of accountability for program delivery, leading multidisciplinary teams while building strong relationships with executive stakeholders. The role requires a balance of technical understanding, commercial acumen, leadership capability, and a strong focus on client success.
- Own the end-to-end delivery of managed network and transformation engagements across SD-WAN, SASE, cloud networking, and managed security services.
- Serve as the primary client contact for executive stakeholders, ensuring alignment on objectives, scope, milestones, and outcomes.
- Provide leadership and direction to architects, engineers, operations teams, and delivery managers.
- Establish and maintain engagement governance, including delivery reviews, executive reporting, risk management, and escalation management.
- Oversee transition, transformation, and managed services operations to ensure seamless service delivery and continuity.
- Manage commercial performance, including scope control, contract compliance, SLA attainment, financial performance, and profitability.
- Drive service quality, operational excellence, and continuous improvement initiatives across the engagement.
- Partner with sales and account teams to support renewals, growth opportunities, and strategic account planning.
- Develop delivery standards, operational frameworks, and governance processes to support scalable service delivery.
- Lead workforce planning, capability development, succession planning, and team engagement initiatives.
- 15+ years of experience leading large-scale network, infrastructure, or managed services engagements.
- Proven track record managing enterprise transformation programs and managed service delivery environments.
- Strong understanding of SD-WAN, SASE, cloud networking, network security, and managed operations.
- Experience leading geographically distributed and cross-functional delivery teams.
- Demonstrated success managing executive-level client relationships and stakeholder engagement.
- Strong commercial management experience, including P&L responsibility, contract management, SLA governance, and risk management.
- Experience leading transition and transformation programs from solution design through operational support.
- Strong knowledge of ITIL service management principles and operational governance frameworks.
- Excellent problem-solving, decision-making, negotiation, and conflict resolution skills.
- Exceptional communication and presentation skills with experience presenting to executive and board-level stakeholders.
- PMP (Project Management Professional) or PRINCE2 Practitioner
- ITIL v4 Managing Professional or Strategic Leader
- Experience delivering large-scale managed network and security services within enterprise or government environments.
- Understanding of managed security operations, SIEM platforms, threat management, and security frameworks including ISO 27001 and NIST.
- Experience supporting SD-WAN and SASE platforms such as Fortinet, Palo Alto Prisma, Netskope, and Cisco SD-WAN.
- Experience leading global delivery models across onshore, offshore, and hybrid teams.
- Existing Australian security clearance highly regarded.
- Experience supporting complex cloud networking environments across AWS, Azure, and Google Cloud Platform.
Across industries and around the world, we’re creating better experiences for people using emerging technologies and human ingenuity. Together, we can reinvent anything.
Accenture is a leading global professional services company that helps the world’s leading organizations build their digital core, optimize their operations, accelerate revenue growth and enhance services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 774,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
Visit us at www.accenture.com
At Accenture, we recognize that our people are multi-dimensional, and we create a work environment where all people feel like they can bring their authentic selves to work, every day.
Our unwavering commitment to inclusion and diversity unleashes innovation and creates a culture where everyone feels they have equal opportunity. Our range of progressive policies support flexibility in ‘where’, ‘when’ and ‘how’ our people work to ensure that Accenture is an organisation where you can strive for more, achieve great things and maintain the balance and wellbeing you need.
We encourage applications from all people, and we are committed to removing barriers to the recruitment process and employee lifecycle. All employment decisions shall be made without regard to age, disability status, ethnicity, gender, gender identity or expression, religion or sexual orientation and we do not tolerate discrimination. If you require adjustments to the recruitment process or have a preferred communication method, please email exectalent@accenture.com and cite the relevant Job Number, or contact us on +61 2 9005 5000.
To ensure our workplace is inclusive and diverse we are setting bold goals and taking comprehensive action. To achieve these goals, we collect information that allows us to track the effectiveness of our Inclusion and Diversity programs.
Visit us at www.accenture.com
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Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
Visit us at www.accenture.com
At Accenture, our intention is to foster a culture and a workplace in which all of our people feel a sense of belonging and are respected and empowered to do their best work.
As part of our talent strategy, we hire and develop people who have different backgrounds, different perspectives and different lived experiences. These differences ensure that we have and attract the cognitive diversity to deliver a variety of perspectives, observations and insights which are essential to drive the innovation needed to reinvent, and we hold our leaders accountable for ensuring we have the most innovative and talented people in our industry.
We encourage applications from all people, and we are committed to removing barriers to the recruitment process and employee lifecycle. All employment decisions shall be made without regard to age, disability status, ethnicity, gender, gender identity or expression, religion or sexual orientation and we do not tolerate discrimination. If you require adjustments to the recruitment process or have a preferred communication method, please email exectalent@accenture.comand cite the relevant Job Number, or contact us on+61 2 9005 5000.
Learn how Accenture protects your personal data and know your rights in relation to your personal data. Read more about our Privacy Statement
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