Netsuite Administrator

JET Charge Pty Ltd; City of Melbourne; On-site; AUD 110,000 - 150,000; Full time

Benefits offered by this job

Flexible working arrangements

Tailored career development

Job summary

JET Charge Pty Ltd is seeking a hands-on NetSuite Systems Administrator to manage, maintain and improve our NetSuite and simPRO platforms, supporting day-to-day operations across our fast-growing EV charging business in Port Melbourne, Victoria. The role focuses on configuration, reporting, user access, and ensuring data integrity as the company scales.

You will collaborate with internal teams and external vendors, troubleshoot issues, and implement changes in a controlled, sandbox-to-prod

Qualifications

• Hands-on NetSuite admin experience with config, troubleshoots and reporting.
• Experience supporting ERP integrations and API interactions.
• Understanding of testing, change management and production releases.

Responsibilities

• Administering and configuring NetSuite and simPRO for day-to-day needs.
• Maintaining NetSuite workflows, forms, fields, saved searches and dashboards.
• Managing integrations between NetSuite, simPRO and third-party platforms.

Skills

NetSuite administration

ERP integrations

System troubleshooting

Change management

Technical documentation

Communication with stakeholders

Tools

NetSuite

simPRO

SuiteFlow

SuiteAnalytics

Job description

Full-time, Port Melbourne, Victoria 3207, Australia

NetSuite Systems Administrator | Full-time

Why JET Charge?

JET Charge is helping lead one of the most significant shifts in energy and transport in a generation.

Our mission is clear: to provide EV charging at no cost, with no emissions. We're building Australia's electrified future by developing the infrastructure and technology that makes clean transport more accessible through innovation in charging, grid, and energy management systems.

As Australia's leading EV charging company, we work across the infrastructure, software, and technical delivery that sit behind complex commercial charging projects. This is an opportunity to join a business where reliable, well-connected systems play an important role in supporting our operations and continued growth.

The Role

We are looking for a hands-on NetSuite Systems Administrator to manage, maintain and improve the business systems that support JET Charge's day-to-day operations.

Working across NetSuite and simPRO, you will be responsible for system configuration, technical support, integrations, reporting and user access, ensuring our platforms remain reliable, accurate and fit for purpose as the business grows.

You will be the first point of contact for technical administration requests, troubleshooting system issues, managing configuration changes and maintaining the integrations that connect our platforms with other business systems. You will also work closely with internal teams and external vendors to support system improvements, resolve technical challenges and ensure changes are implemented effectively.

This role will suit someone who enjoys getting into the technical detail, can independently diagnose and resolve issues, and brings a structured approach to systems administration. You will have the opportunity to contribute to how our systems evolve while working alongside the teams that rely on them every day.

What You'll Be Doing

• Administering and configuring NetSuite and simPRO, ensuring both platforms operate reliably and support day-to-day business requirements.
• Maintaining NetSuite workflows, forms, custom fields, saved searches, approvals, dashboards and reporting through tools such as SuiteFlow and SuiteAnalytics.
• Configuring simPRO settings, cost centres, catalogues, templates and automations to support operational requirements.
• Acting as the first point of technical support for system requests, troubleshooting issues and managing incidents through to resolution.
• Monitoring and maintaining integrations between NetSuite, simPRO and third-party platforms, diagnosing failures and resolving configuration or data issues.
• Maintaining NetSuite API documentation and developing minor scripts or integrations where appropriate.
• Testing system changes and vendor updates in sandbox environments before managing their release into production.
• Building and maintaining accurate operational reports, dashboards and saved searches while identifying and resolving data-quality issues.
• Managing user roles, permissions and access controls to support system security and appropriate segregation of duties.
• Providing technical advice to internal teams on system capabilities, constraints and the potential impact of proposed changes.
• Working with external vendors and implementation partners to coordinate technical support, incident escalation and more complex system changes.
• Maintaining clear documentation of system configurations, integrations, technical resolutions and support processes.

What You'll Bring

• Hands-on experience administering NetSuite, including system configuration, troubleshooting, reporting and user permissions.
• Strong working knowledge of NetSuite functionality, including SuiteFlow, saved searches, SuiteAnalytics and custom fields.
• Experience supporting ERP integrations, including diagnosing integration failures, investigating data issues and working with APIs.
• An understanding of system testing, change management and production release processes.
• Experience developing or maintaining scripts, automations or technical configurations within NetSuite.
• Strong analytical and problem-solving skills, with the ability to investigate technical issues and identify practical solutions.
• Experience maintaining system documentation, support processes and technical knowledge resources.
• An understanding of data integrity, access management and system security principles.
• The ability to manage competing support requests, prioritise effectively and identify when issues require escalation or specialist assistance.
• Strong communication skills, with the ability to explain technical concepts and system limitations to non-technical stakeholders.
• A collaborative working style, with experience partnering across operations, finance, technology and external service providers.
• Experience with simPRO or a comparable field-service or project-management platform would be advantageous.

Our Commitment to You

At JET Charge, we believe our culture is our competitive advantage - diverse, determined, and fearless. We invest in our people and provide:

Flexible working arrangements

Tailored career development opportunities

This is an opportunity to take ownership of the technical administration of our core business systems, helping ensure the platforms, integrations and data that support JET Charge remain reliable as we continue to grow.