Neighbourhood Administration Officer

unitingcareqld; Gold Coast City; On-site; AUD 38,000 - 54,000; Full time

Benefits offered by this job

Salary packaging

Employee discounts

12 weeks parental leave

Partner leave

Wellbeing and EAP programs

Job summary

BlueCare is seeking an Administration / Scheduling Officer in Arundel, QLD. This permanent full-time role runs Monday to Friday, with a starting hourly rate of $33.22 plus super and Not-for-Profit salary packaging.

You will support neighbourhood teams, handle inquiries, coordinate rosters, and manage diaries and documents to ensure smooth operations and excellent client experiences.

Qualifications

• Effective verbal and written communication skills.
• Previous rostering/scheduling experience preferred.
• Strong time-management and ability to prioritise workload.
• Proficiency with MS Office and database applications.
• Comfort with smartphones and digital devices.

Responsibilities

• Support and coordinate teams within each neighbourhood.
• Be the first point of contact for internal and external customers via phone, email, and in person.
• Manage requests, concerns and inquiries.
• Roster and scheduling support for the neighbourhood.
• Create correspondence and documentation as requested.
• Organise appointments, diaries, travel and meeting/workshop prep.
• Monitor and distribute office supplies and arrange maintenance.
• Ensure data accuracy in BlueCare systems and databases.
• Use Microsoft Office and database applications.
• Assist senior staff with special projects.

Skills

Verbal communication

Written communication

Rostering scheduling

Time management

MS Office

Database applications

Smartphone/digital devices

Tools

MS Office Suite

Database applications

Job description

Administration / Scheduling Officer | BlueCare | Community Care

Employment Status: Permanent Full Time

Monday to Friday

Location: Arundel QLD

Remuneration: $33.22 p/hr + Super + Not for Profit Salary Packaging (Increases your take home pay) + Employee discounts

Make a meaningful difference with BlueCare

We're looking for someone who wants to build meaningful relationships and make a difference in the lives of others - through small moments that leave big impacts.

Our Neighbourhood Administration / Scheduling Officer, is a key support role to the delivery of our Community Care based services. You'll play a pivotal role in ensuring business operations are running efficiently and our clients receive an exceptional experience.

Key responsibilities include but are limited to:

• Supporting and coordinating different teams within each neighbourhood
• Be the first point of contact for internal and external customers - via phone, email and in person
• Manage requests, concerns and inquiries
• Rostering and scheduling support for the neighbourhood
• Creation of correspondence and documentation as requested
• Efficiently organise appointments, diaries, travel and meeting/workshop preparatory arrangements.
• Monitor, order and distribute office supplies and arrange for the maintenance/repair of office equipment
• Ensure the integrity and accuracy of information in financial, human resource and other Blue Care systems and databases
• Use mainstream software including the Microsoft Office Suite and database applications (Intermediate - Advanced skills required)
• Assist senior staff with special projects as required

Role requirements:

• Available to work flexible start times from 6:30am
• You will have effective verbal and written communication skills
• Previous experience in rostering/scheduling - Highly regarded
• Great time-management skills and an ability to prioritise your workload
• Good knowledge and experience with MS Office and Database applications
• Confidence with smart phone and digital devices or willingness to learn
• Excellent time management skills and ability to prioritise workloads with a can-do attitude

Employee Benefits:

• Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum
• A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs
• 12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme
• Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events
• Career development opportunities with one of the most trusted community and residential care providers in Australia to challenge yourself, grow and make a meaningful difference

We encourage our team to be creative and enjoy themselves while contributing to our success. Come join one of the most trusted community and residential care providers in Australia.

BlueCare is proudly part of the UnitingCare Family, we'd love you to be too

Joining the state's largest network of aged care workers with its over 8,000 strong, bright team in blue, you'll also be welcomed as part of the UnitingCare family. With more than 16,500 staff and 9,000 volunteers across our brands of BlueCare, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen's Hospital, and St Andrew's War Memorial Hospital, you are part of something bigger. Our team are compassionate, inclusive and committed to the work we do, helping people live life in all its fullness.

Child safe, Child friendly

• Provide welcoming, safe & nurturing services for children
• Implement measures to prevent child abuse and neglect within our services
• Appropriately and immediately address child abuse and neglect if it does occur
• Abide by the Child Safe Standards and adhere to the Reportable Conduct Scheme

Diversity & Inclusion

Our approach is simple -everybody is welcome here. At UnitingCare, diversity is at the core of our who we are, our mission and our values. We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity. Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position. For additional support and to meet our RAP Team, email [e-mail]

Safe workplace

We work hard to make our services welcoming and safe for every person. We are united in keeping children, young