NDIS Support Navigator - Flexible Hours & Impact

Access Support Coordination; Rockhampton Regional; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Monthly RDO for full-time employees

Flexible working arrangements

24/7 access to wellbeing app

Rewards hub with savings & cashback

Employee recognition initiatives

Travel club membership with vouchers

Long-term career opportunities

Job summary

Access Support Coordination in Rockhampton is seeking a dedicated Support Coordinator to help participants navigate the NDIS, understand their options and maximise their funding.

You will build trust, coordinate supports with local providers, gather evidence, advocate for participants, and contribute to a patient-centered, outcomes-driven team. A clear understanding of plan goals, strong communication, and the ability to work collaboratively with families and services are essential.

Qualifications

• Experience in a Support Coordination role within the disability sector.
• Qualifications in Disability, Community Services, Social Work or related field.
• Knowledge of the NDIS processes and how to navigate funding and supports.

Responsibilities

• Supporting participants to build meaningful, connected lives beyond their funded supports
• Helping participants understand and get the most out of their NDIS plans
• Coordinating supports efficiently to maximise outcomes and funding utilisation
• Gathering supporting evidence reflecting participants' evolving needs and future funding requirements
• Identifying opportunities across employment, recreation, education and housing
• Advocating for participants and liaising with mainstream services to ensure the right supports are in place

Skills

Support coordination experience

NDIS knowledge

People/communication skills

Problem solving

Education

Disability/Community Services/Social Work qualification

Job description

Access Support Coordination in Rockhampton is seeking a dedicated Support Coordinator to help participants navigate the NDIS, understand their options and maximise their funding.

You will build trust, coordinate supports with local providers, gather evidence, advocate for participants, and contribute to a patient-centered, outcomes-driven team. A clear understanding of plan goals, strong communication, and the ability to work collaboratively with families and services are essential.