NDIS Program Lead - Disability Services

TheirCare; Gold Coast City; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Structured onboarding

Professional development

Values-driven team

Job summary

TheirCare Plus is seeking a dedicated manager to lead our program at the Bulleen Heights site. You will oversee a team delivering high-quality daily support for children and young people with complex disability needs, and design inclusive programs aligned with NDIS goals.

You will manage operations with a focus on safety, service quality, and compliance, coach staff, and liaise with families and schools to ensure individualised care.

Qualifications

• Experience leading teams in disability, education, or community services.
• Confidence managing services for children with high and complex needs.
• Strong understanding of person-centred active support and inclusive practice.
• Excellent communication, organisational, and problem-solving skills.
• Alignment with our values: Caring, Open, Engaged.

Responsibilities

• Lead a team delivering high-quality daily support for children and young people with complex disability needs.
• Design and oversee inclusive programs aligned with participant NDIS goals.
• Manage daily operations with a focus on safety, service quality, and compliance.
• Foster a positive team culture through coaching, training, and reflective practice.
• Liaise with families, school teams, and internal stakeholders to ensure individualised care.
• Ensure accurate documentation and reporting in line with NDIS and internal quality systems.
• Promote a fun, inclusive, and empowering environment where young people can thrive.

Skills

Leadership experience

People management

Person-centred active support

Communication skills

Values alignment

Education

Certificate III or higher in Education/Community & Social Services/Health/Medical/Disability/Aged Care/Allied Health

Job description

TheirCare Plus is seeking a dedicated manager to lead our program at the Bulleen Heights site. You will oversee a team delivering high-quality daily support for children and young people with complex disability needs, and design inclusive programs aligned with NDIS goals.

You will manage operations with a focus on safety, service quality, and compliance, coach staff, and liaise with families and schools to ensure individualised care.