National Program Executive

Creative Activation; Melbourne; Hybrid; AUD 90,000 - 110,000; Full time

Benefits offered by this job

Hybrid work flexibility

Employment benefits including birthdays off

Ongoing training and support

Individual professional development pathways

Great company culture

Individual professional development

Job summary

A leading retail marketing firm in Melbourne is seeking a passionate individual for a client-focused role to support the National Program Manager. The position requires strong time management and attention to detail as well as at least 2 years of relevant experience in sales or account management. The role offers a hybrid work setup and various employee benefits, fostering a supportive company culture.

Qualifications

• At least 2 years’ experience in client-facing roles focused on sales or account management.
• Strong IT skills, especially in MS Office and Excel.
• Ability to resolve issues and manage time effectively.
• Ability to resolve issues and manage competing priorities.

Responsibilities

• Develop and manage operational processes and procedures.
• Ensure timelines agreed between client and field team are adhered to.
• Manage and lead the recruitment processes for the field team.
• Manage end-to-end recruitment processes for field teams.
• Oversee Tactical Project Management tasks.
• Collaborate with the National Program Manager to set minimum reporting standards.
• Identify trends in data and provide insights to the National Program Manager.
• Produce program OPS reporting weekly, monthly, quarterly.

Skills

Client management

Time management

Attention to detail

Adaptability

MS Office skills (Excel)

Written and oral communication

Tools

Tableau

Job description

Overview

CGL – Retail Services is the retail marketing division of the Clemenger Group. With our two market-leading brands, Creative Activation and Clemenger Field Marketing, we offer unparalleled Sales growth for our clients via merchandising, sales teams, brand promoters, store trainers, mystery shopping and auditing. Clemenger Field Marketing is driven to deliver outstanding performance for our partners by harnessing and developing outstanding people ready to exceed in the evolving retail environment.

Job Description

We are looking for a client focused and confident individual that isn't afraid of jumping straight into the deep end and working in a fast-paced environment. The purpose of this role is to support the National Program Manager and field management team with operating, delivering program data inputs and reporting. Time management, attention to detail, and juggling conflicting priorities are essential in this role; if you can work under pressure, you will find this role an interesting and challenging opportunity!

Benefits

• An attractive total salary package is on offer
• Hybrid work flexibility
• Employment benefits including birthdays off, EAP support, early finish Fridays and more!
• Ongoing training and support
• Individual professional development pathways
• Great company culture

Primary Responsibilities

• Develop and manage operational processes and procedures to ensure efficient and effective field and client timelines
• Ensure timelines agreed between client and field team are adhered to
• Work with BI to deliver on outcomes to timelines.
• Manage and lead end to end processes for field team recruitment
• Tactical Project Management
• Work closely with the National Program Manager to develop and implement minimum reporting standards
• Understand trends and patterns in data and provide insights to National Program Manager
• Program OPS reporting – weekly, monthly, quarterly and at other times when required

About You

• At least 2 years’ experience in client facing roles focused on sales or account management
• Previous field or retail experience will be highly regarded
• Ability to resolve issues, adapt to change and refine processes
• Strong IT skills (MS Office skills especially Excel)
• Tableau exposure preferred
• Ability to prioritise and manage time effectively
• High level of written and oral communication skills
• Strong attention to detail

What’s Next?

If you’re ready to join a high performing team in the retail environment, then APPLY NOW!

Please note only short-listed candidates will be contacted.