National Architectural Services Manager

Knauf Group; Canterbury-Bankstown; On-site; AUD 130,000 - 145,000; Full time

Benefits offered by this job

Base salary 130k-145k AUD plus super

Phone provided

Laptop provided

Vehicle provided

14 weeks parental leave (primary carer

Yearly pay review

Health insurance discounts

Career development opportunities

Free onsite parking

Free onsite physio

Job summary

Knauf Australia is seeking a National Architectural Services Manager to grow specification influence within the architectural and design community. You will manage agency-led activities and ensure leads are triaged, qualified and allocated to support specification conversion and sales outcomes.

You will coordinate CPD programs, manage national campaigns, and work with internal teams to align architectural activities with Knauf’s strategic priorities and product education initiatives.

Qualifications

• Significant experience in building industry, interior construction, or wall/ceiling systems.
• Experience with CRM, pipeline management and lead allocation processes.
• Strong understanding of architectural and design specification processes.
• Previous people leadership experience.

Responsibilities

• Manage external architectural agency as an extension of Knauf’s internal resources, ensuring service levels and lead quality.
• Coordinate brand awareness campaigns, architectural introductions, CPD group presentations and national webinars.
• Align architectural activity with business priorities with internal teams (sales, technical, marketing).
• Keep architects, designers and engineers informed of new products and technical developments.
• Provide market intelligence on competitor activity and customer needs to support strategy and planning.
• Coordinate CPD and product education for the design community with internal/external presenters.

Skills

Building industry experience

CRM management

Leadership

Architectural design specs

English communication

Stakeholder management

Education

Tertiary qualification in architecture/interior design/marketing/business

Tools

CRM software

Job description

Located in or near Camellia, NSW or Port Melbourne, VIC.

Significant experience within the building industry, preferably in interior construction, wall and ceiling systems, or related building materials

Experience in CRM, pipeline management and lead allocation processes

Good understanding of the architectural and design specification process

Previous people leadership experience

Ability to work from the Camellia NSW or Port Melbourne VIC site full time – This is not a Work from Home Role

What you will need to join us

Full and Unrestricted Australian working rights – We do not offer visa sponsorship

Valid Police Check

Strong communication skills in English (written and spoken)

Tertiary qualification in architecture, interior design, marketing, business or a related discipline

Successful completion of pre-employment medical

Why you will LOVE working at Knauf Australia!

• $130,000 - $145,000 base salary + super
• Phone, Laptop, vehicle provided
• 14 weeks Parental Leave (primary carer)
• Yearly Pay Review
• Access to discounts on Health Insurance, Gym Memberships, Qantas lounge, Novated leasing and trade discounts
• Career Development and Training opportunities
• Modern office technology
• Free onsite parking
• Free onsite Physio

About the Role

As the National Architectural Services Manager, you will have the responsibility for increasing specification influence and project opportunity flow within the architectural and design community, ensuring agency-generated leads are effectively managed, qualified, triaged and allocated internally to support specification conversion and sales outcomes. The role also supports the positioning of Knauf as a preferred wall and ceiling systems partner through strategic relationship management, market engagement, product education and close coordination with internal sales, technical and marketing teams.

Some tasks as part of this role include:

To manage the external architectural agency as an extension of Knauf’s internal resources, ensuring agreed service levels, activity levels, lead quality and market coverage are achieved.

To coordinate and oversee agency-delivered services including brand awareness campaigns, architectural introductions, CPD group presentations and national webinar opportunities, with a focus on increasing reach to specifiers earlier in the project lifecycle.

To work closely with engineering, sales, category, technical and marketing teams to align architectural activity with business priorities, strategic projects, product initiatives and campaign objectives.

To ensure architects, designers and engineering consultants are kept informed of relevant new products, systems, technical developments and available support resources.

To provide market intelligence on competitor activity, specification trends, customer needs and project movements to support strategic decision-making and commercial planning.

To support and coordinate CPD and product education activity for the design community in partnership with internal presenters, technical teams and the external agency

To manage relationships with major architectural practices nationally and build Knauf’s profile as a front-of-mind choice for wall and ceiling systems within the architectural and interior design community.

About Us

Knauf is one of the world’s leading manufacturers of modern insulation materials, gypsum wallboard systems, plasters and accessories, thermal insulation composite systems, floor screed, floor systems, and construction equipment and tools.

With more than 250 production facilities and sales organizations in over 90 countries, 40,000 employees worldwide. The Knauf Group is without doubt one of the big players on the market – in Europe, the USA, South America, Asia, Africa, and Australia.

Please note, applicants must have entitlements to work in Australia. As part of the recruitment process, police and medical checks for security clearance pertaining to specific job requirements will be conducted for successful applicants

We are committed to celebrating diversity and creating an inclusive environment. We encourage applications from people of all ages, nationalities, abilities, and cultures – including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community and people living with disability. Please let our team know if we can adjust our recruitment process to support your accessibility needs.