National Account Coordinator

Beilby Downing Teal; Sydney; Hybrid; AUD 58,000 - 63,000; Full time

Benefits offered by this job

Flexible working arrangements

Work from home after training

Job summary

Beilby Downing Teal is seeking a National Account Coordinator to join our busy National Account Service team in NSW. This full-time role covers customer service, order coordination and administration for designated customers, with the option to work from home several days per week after onboarding.

A professional, collaborative approach and strong relationship skills are essential to success. You will support Account Managers, coordinate enquiries, prepare quotations and liaise with internal

Qualifications

• Experience in customer service, sales administration, account coordination or business administration
• Previous experience working within a B2B environment
• Strong relationship-building and stakeholder management skills
• Excellent verbal and written communication abilities
• High attention to detail and a commitment to accuracy
• Ability to manage competing priorities within a fast-paced environment
• Strong customer service focus and problem-solving capability
• Intermediate Microsoft Office skills, including Excel, Word and Outlook
• Experience using Salesforce, Smartsheet or similar business systems
• A professional, collaborative and team-oriented approach.

Responsibilities

• Coordinate customer enquiries, process requests and prepare quotations.
• Manage order requirements and liaise with internal stakeholders to ensure high service delivery.
• Support account managers with customer service and administrative activities.
• Act as primary point of contact for designated customers in a busy National Account Service team.

Skills

Customer service

Sales administration

Account coordination

B2B environment

Relationship management

Verbal and written communication

Attention to detail

Microsoft Office

Salesforce/Smartsheet

Team player

Education

Certificate IV in Business Administration

Tools

Salesforce

Smartsheet

Excel

Outlook/Word

Job description

National Account Coordinator Beilby Downing Teal Northern Beaches Sydney, NSW, AU

The Company

Our client is a leading national organisation with operations spanning Australia and New Zealand. Recognised for its commitment to customer service, operational excellence and strong workplace culture, the business supports a diverse customer base through an extensive network and collaborative service model.

With a strong focus on building long-term customer relationships, the organisation prides itself on delivering responsive solutions, maintaining high service standards and empowering employees to make a genuine impact. Due to a temporary resourcing requirement, an opportunity now exists for a National Account Coordinator to join the team.

The Opportunity

This is a full-time Monday to Friday position within a busy National Account Service team, acting as the primary point of contact for designated customers and supporting Account Managers with customer service and administration activities.

You will be responsible for coordinating customer enquiries, processing requests, preparing quotations, managing order requirements and liaising with internal stakeholders to ensure a consistently high level of service delivery.
The role offers flexibility around start and finish times and, following the completion of initial onboarding and training, the opportunity to work from home several days per week.

About You

We are seeking a proactive and customer-focused professional with the following skills and attributes:

• Experience in customer service, sales administration, account coordination or business administration
• Previous experience working within a B2B environment
• Strong relationship-building and stakeholder management skills
• Excellent verbal and written communication abilities
• High attention to detail and a commitment to accuracy
• Ability to manage competing priorities within a fast-paced environment
• Strong customer service focus and problem-solving capability
• Intermediate Microsoft Office skills, including Excel, Word and Outlook
• Experience using Salesforce, Smartsheet or similar business systems
• A professional, collaborative and team-oriented approach.

A Certificate IV in Business Administration will be highly regarded.

Why This Role

This opportunity offers an immediate start with a respected national organisation, a supportive team environment and genuine flexibility.

In addition to a competitive hourly rate of $42 per hour plus superannuation, you'll enjoy full-time hours, flexible working arrangements and the ability to work from home following training.

If you enjoy building relationships, delivering outstanding customer service and supporting national customers within a collaborative environment, we would love to hear from you.

For a confidential discussion, contact Jessica O'Neill at Beilby Downing Teal on 0457 336 833. Applications can be submitted via our website.