Multinational Account Executive

AXA; Sydney; On-site; AUD 90,000 - 130,000; Full time

Job summary

AXA XL is seeking a Multinational Account Executive in Sydney and Melbourne to service multinational clients across casualty lines. You will draw on insurance knowledge, collaborate with offshore teams, and act as a key liaison with underwriters and brokers while driving data-driven service quality.

In this role, you will build global relationships, monitor bookings and endorsements, and ensure timely issuance of certificates of insurance.

Qualifications

• Attention to detail and accuracy in data handling.
• Strong communication skills and ability to work in a deadline-driven environment.
• Autonomy and collaboration in a virtual team setting.
• Proficient in Microsoft Excel and Office tools.

Responsibilities

• Become the Subject Matter Expert for Multinational matters.
• Collaborate with offshore teams providing processing and credit control services.
• Develop deep knowledge of systems and guidelines; stay updated on new requirements.
• Build meaningful relationships with colleagues worldwide.
• Monitor the accuracy of financial bookings via reports.
• Implement mid-term endorsements, issue certificates of insurance, and focus on premium collection as required.
• Address client/broker requests promptly and escalate to Underwriters when needed.
• Ensure data quality metrics meet defined standards.

Skills

Attention to detail

Customer service

Data-driven

Autonomous work

Excel

Job description

Multinational Account Executive

Sydney, NSW/ Melbourne, VIC

AXA XL is looking for an insurance professional to take a key role in servicing our Multinational clients across multiple lines of business, including Casualty, in Australia.

The role will include servicing large and complex projects. The right candidate will be able to draw upon a solid background of insurance knowledge and administration skills.

You will have the support of highly qualified & experienced colleagues in the Multinational Solutions team, who enjoy what they do, embrace a challenge, and believe that creativity exists in finding solutions to complex problems.

It will be important to be visible and approachable to underwriters and brokers alike. Effective verbal and written communication skills, along with collaborative behaviour will be essential to the role.

What you'll be DOING

What will your essential responsibilities include?

• Become the Subject Matter Expert for all matters Multinational.
• Work collaboratively with the offshore teams who provide processing and credit control services.
• Develop deep knowledge of systems and processes and keep abreast of new guidelines.
• Build meaningful relationships with colleagues around the world.
• Monitoring financial bookings accuracy via reports.
• At request of Underwriting, ensure timely and high-quality implementation of mid-term endorsements, issuance of certificates of insurance and focus on premium collection monitoring (according to the processing rules and guidelines, incl. system data entries).
• Address requests originating from client/broker immediately and refer to Underwriters if required.
• Ensure data quality accuracy ratios meet the defined level/metrics.

You will report to the Team Lead - Multinational Solutions Team- Sydney, Australia.

What you will BRING

We're looking for someone who has these abilities and skills:

Required Skills and Abilities:

• Understands the importance of why, and getting the little details right.
• This is a technical role that also requires in-depth soft skills, and a customer service approach, so the candidate must be able to work in a data and deadline-driven environment and be able to communicate effectively.
• A continuous improvement outlook, a willingness to ask questions and explore new ideas is highly valued.
• Must be happy to work autonomously and enjoy collaborating with team members, often in a virtual environment.
• Proficient Microsoft Office Suite skills, particularly Excel.

Desired Skills and Abilities:

• Prior experience in corporate insurance, with previous experience in or a desire to learn about Multinational Solutions Services / International Policies / Global Programs would be highly valued.

Who WE are

AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don't just provide re/insurance, we reinvent it.

How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business - property, casualty, professional, financial lines and specialty.

With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.

Learn more at axaxl.com

What we OFFER

Inclusion

AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. That's why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. It's about helping one another - and our business - to move forward and succeed.

• Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe.
• Robust support for Flexible Working Arrangements
• Enhanced family-friendly leave benefits
• Named to the Diversity Best Practices Index
• Signatory to the UK Women in Finance Charter

Learn more at axaxl.com/about-us/inclusion-and-diversity. AXA XL is an Equal Opportunity Employer.

Total Rewards

AXA XL's Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do.

We're committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence.

Sustainability

At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future.

Our 2023-26 Sustainability strategy, called Roots of resilience, focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations.

Our Pillars:

• Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society - are essential to our future. We're committed to protecting and restoring nature - from mangrove forests to the bees in our backyard - by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans.
• Addressing climate change: The effects of a changing climate are far-reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions.
• Integrating ESG: