Multi-Site Manager and Store Manager - Perth Metro

at; Perth; On-site; AUD 100,000 - 125,000; Full time

Job summary

A popular hospitality brand in Perth is seeking a Multi-Site Manager to lead a dynamic team and ensure exceptional customer experiences. The successful candidate will have experience in management, excellent communication skills, and a passion for hospitality. This role offers career development and the chance to work closely with the business owners.

Benefits

Career development opportunities

Team member discount

Fun and supportive team environment

Qualifications

• Experience in a management role within hospitality.
• Advanced communication skills.
• Ability to work effectively under pressure.

Responsibilities

• Lead and coach a large team to deliver exceptional customer experiences.
• Motivate the team to achieve sales targets and KPIs.
• Oversee store operations and standards.

Skills

Interpersonal skills

Leadership

Time-management

Problem-solving

Customer service

Job description

Multi-Site Manager and Store Manager - Perth Metro

San Churro is Australia’s most loved sweet treat destination. We are a privately owned company, with four successful San Churro franchises across Perth (Carousel, Cockburn, East Victoria Park and Fremantle).

As we continue to expand, we have two new exciting roles within our company, being a Multi-Site Manager and a Store Manager.

Role Overview:

With a passion for creating sweet moments for our customers and reporting to the owners you will play a key role in the Senior Management of the business.

You will be responsible for:

• Leading and coaching a large team to deliver the ‘sweetest’ experience and go above and beyond to nurture our customers.
• Motivating and inspiring the team to achieve sales targets and KPI’s.
• Developing and implementing marketing initiatives.
• Leading all store operations and standards.
• Maintaining store presentation to wow our customers.
• Providing key inputs into the annual plans that drive efficiency and effectiveness in operations across people, process, customer and performance.
• Ensuring that all compliance and regulations are adhered to.
• Fostering the company’s values and culture.

About You:

The San Churro Familia is passionate about creating memorable experiences for our customers and we take on this mission with passion, pride, and a sense of adventure. Along with sharing these values, you’ll also need:

• Experience as a manager or supervisor (in a similar environment).
• A background in hospitality.
• Advanced interpersonal, communication and exceptional customer service skills.
• Have excellent time-management skills and be able to prioritise your workload.
• Demonstrate the ability to problem-solve and use your initiative.
• Demonstrate strong leadership skills and training and coaching capabilities.
• Work effectively under pressure.
• Willing to go the extra mile.
• Hold a current driver's license.

When you join us, you will get:

• Career development and growth opportunities.
• Being part of a fun and supportive team.
• Team member discount for you and your family.

This is a fantastic opportunity for someone who is looking to develop their hospitality career and want to join a fun, innovative dynamic brand whilst working alongside the owners of the business.