Motel Manager — Regional Victoria, Career Growth

Job2Go; Kerang; On-site; AUD 80,000 - 85,000; Full time

Job summary

Kerang Valley Resort in Kerang, VIC, is seeking a Full-Time Motel Manager to oversee day-to-day operations, guest relations and staff. The role includes managing bookings, reception, housekeeping, procurement and budgeting to ensure high service standards and efficient operations.

The right candidate will have a relevant hospitality qualification and at least 12 months in a motel or hotel management role, with strong leadership and customer service skills.

Qualifications

• AQF Associate Degree level or higher in Business Administration/Hospitality Management is required.
• 12 months’ experience in a Motel/Hotel Manager role desired.
• Strong financial administration, budgeting and cash management knowledge.
• Staff supervision, procurement and operational management experience.
• Excellent customer service, communication and problem-solving skills.
• Strong organisational, leadership and time management abilities.

Responsibilities

• Oversee daily operations of the resort including accommodation, reservations, reception and guest services.
• Manage bookings, check-in/check-out, occupancy levels and arrangements.
• Supervise and train reception, housekeeping and maintenance staff.
• Ensure high guest service standards and respond to enquiries and complaints.
• Monitor financial transactions, invoices, cash handling and records.
• Assist in budgeting, cost control and procurement; manage stock and supplier relations.
• Coordinate maintenance and upkeep of rooms and facilities.
• Monitor pricing, occupancy trends and business performance to drive revenue.

Job description

Kerang Valley Resort in Kerang, VIC, is seeking a Full-Time Motel Manager to oversee day-to-day operations, guest relations and staff. The role includes managing bookings, reception, housekeeping, procurement and budgeting to ensure high service standards and efficient operations.

The right candidate will have a relevant hospitality qualification and at least 12 months in a motel or hotel management role, with strong leadership and customer service skills.