Mobile Service Technician

United Forklift and Access Solutions; Ballarat; On-site; AUD 60,000 - 90,000; Full time

Job summary

Join a forward-thinking company as a Mobile Service Technician, where every day brings new challenges and opportunities. In this hands-on role, you'll travel to various customer sites, providing essential maintenance and repair services on a diverse range of forklift equipment. Enjoy the freedom of working in different environments and the satisfaction of delivering high-quality service. With a supportive team and access to modern service vehicles and tools, you'll be empowered to excel in your role. Embrace a flexible work-life balance with options for additional leave and overtime, making this position not just a job, but a fulfilling career path.

Benefits

9-day fortnight or Monthly Day Off

5 weeks leave (4 weeks annual + 1 week Anniversary)

Overtime opportunities

Modern service vehicle

Uniforms provided

Company supplier discounts

Service Tablet and mobile access

Ongoing product training

Access to state-of-the-art workshop

Participation in toolbox meetings

Qualifications

• Experience in automotive mechanics is essential for this role.
• Strong customer service and teamwork skills are required.

Responsibilities

• Mobile servicing of forklifts and lifting equipment.
• Perform planned maintenance and inspections on customer sites.

Skills

Automotive mechanic trade background

Customer service skills

Reliability and punctuality

Team player

Ability to work with minimal supervision

Electrical experience

Hydraulic experience

Job description

Our dedicated national team of Mobile Service Technicians play an important and essential role in our business.

As a Mobile Service Technician, you are expected to deliver consistent and high-quality service solutions to support our customers every day. This hands-on role will require regular travel to customer sites to perform all types of service requirements on a variety of forklift equipment.

You’ll enjoy the variety of the job that ensures your day is never the same. From the changing scenery of working on the road, to the different businesses and people you meet daily. One day you may be performing planned maintenance and attending emergency breakdowns, followed by another day where you could be performing a challenging overhaul.

Reporting to the Service Manager, you’ll also appreciate working with a great team of people at our Ballarat branch who are there to support you.

Key Responsibilities

The key focus of this role involves the mobile servicing of customer forklifts (up to 7 tonne for light equipment and 10+ tonne for heavy equipment) and other lifting equipment. This includes:

• Planned maintenance (PMP) and inspections,
• New machine builds,
• Modifications

Qualifications / Experience

To be considered for this position, you will ideally have the following:

• Automotive mechanic trade background,
• Be a team player,
• Be able to work with minimal supervision,
• Good customer service relationships,
• Must be reliable and punctual.
• Electrical and hydraulic experience highly regarded.

Benefits

At United we encourage a flexible and healthy work-life balance for all our employees. Join United today and enjoy:

• 9-day fortnight or Monthly Day Off (optional)
• 5 weeks leave (4 weeks annual leave + 1 week Anniversary leave)

This means more time to focus on the things that make you happy, or as we like to say, More time for U!

Other Benefits Include:

• Option to earn more through overtime and a 24-hour call roster.
• The opportunity to work on world-class brands such as Cat Lift Trucks, Konecranes and Haulotte.
• Drive around in a modern, self-contained service vehicle with everything needed on site including equipment, tools and complete parts stock holding.
• Service vehicle is fully maintained with access to incidental private use.
• Uniforms provided.
• Opportunity to receive company supplier discounts.
• Receive both a Service Tablet and mobile which include United’s dedicated Service App that links you directly to the branch Control Centre.
• Receive access to the latest specialty tooling including software and diagnostic equipment.
• Receive ongoing product training.
• Ongoing opportunity to further develop your skills and training.
• Participate in toolbox meetings and group discussions.
• Access to a state-of-the-art workshop facility and parts store.

Why Work for United?

Our national service fleet are some of the most modern vehicles in the industry. These fully self-contained vehicles with generators, high pressure air compressors and parts stock holding, will ensure you have the very best equipment available to service anywhere.

Work with the Best Equipment

Our service team are provided with the latest service technology, including specialty tooling and all the software and diagnostic equipment needed to service today's most modern equipment.

Dedicated Service App

United’s Service App will provide you with all the information you need including your daily service schedule. Use the app to complete your services and communicate with United’s dedicated local branch service centre.

We Train & Support You

You will receive ongoing training to work on our extensive range of equipment from world renowned brands. You will also be supported by a professional team that will help you succeed and grow.

Flexibility to Suit Your Needs

Don't like working a typical 8am-5pm week? You'll have the option of working a flexible 9-day fortnight. Plus, overtime is paid. This means more time to focus on the things that make you happy.