Mission IT Operator (TS/SCI) 24x7 Support

CACI International Inc; Australia; On-site; AUD 81,000 - 163,000; Full time

Job summary

CACI International Inc is seeking a Mission IT Operator for Australia to support a 24x7 government mission. You will manage IT infrastructure, perform triage, and provide first-level support across Windows and Linux environments, with rotating 4-on/4-off shifts.

The role requires TS/SCI with Poly, a related technical AA, and certifications (IAT II, Security+). Strong communication and ability to work non-standard hours are essential.

Qualifications

• Active TS/SCI with Poly required.
• Must have a current DODI 8570.01-M IAT Level II Certification, Security+ Certification.
• AA Degree in a related technical discipline and relevant experience supporting enterprise operations or 3-5 years of related experience in lieu of education requirements.
• Excellent communication skills ensuring effective and accurate exchange of information across a multi-location enterprise, with customer visibility into crew-based actions and responses.
• Must be able to work a non-standard work week, weekends, and holidays; 12-hour shift work expected in support of 24x7 operations.

Responsibilities

• Resolve IT hardware and software infrastructure issues using systems analysis techniques and procedures.
• Ensure appropriate function of hardware, software, or system functional specifications.
• Analyze, troubleshoot, and resolve issues with IT infrastructure including user systems, servers, storage, and network connectivity.
• Provide system administration for assigned infrastructure and establish and maintain security as it relates to users.
• Support new infrastructure projects and maintain configuration documentation for assigned infrastructure.
• Master steps to manage and prioritize incidents; provide frontline support in a 24x7 service center.

Skills

Excellent communication

Education

AA Degree in a related technical discipline

DOD 8570.01-M IAT Level II Certification

Security+ Certification

Tools

VMware

HP OpenView

CA Concord

UNIX

Linux

Windows

Job description

CACI International Inc is seeking a Mission IT Operator for Australia to support a 24x7 government mission. You will manage IT infrastructure, perform triage, and provide first-level support across Windows and Linux environments, with rotating 4-on/4-off shifts.

The role requires TS/SCI with Poly, a related technical AA, and certifications (IAT II, Security+). Strong communication and ability to work non-standard hours are essential.