MineStar Onboard Specialist | Field Tech & Optimization

Caterpillar; Western Australia; Sur place; AUD 100 000 - 160 000; Plein temps

Avantages offerts par ce poste

Bonus opportunities

Parental leave

Employee discounts

Professional development

Global career progression

Inclusive and collaborative culture

Résumé du poste

Caterpillar is seeking a MineStar Onboard Specialist to support deployment, optimisation and ongoing performance of MineStar onboard technologies across customer operations. You will work with site personnel, maintenance teams and mine leadership to ensure value is delivered and productivity improved.

You will troubleshoot complex issues, drive system improvements, and promote technology adoption while delivering training and maintaining strong customer relationships across sites within a 8/6

Qualifications

• Experience supporting mining technology or fleet management systems.
• Strong understanding of mining operations and equipment fleets.
• Experience troubleshooting technical systems in mining/heavy industry.
• Excellent customer-facing communication and stakeholder engagement.
• Strong analytical and problem-solving abilities.
• Ability to work independently and with multidisciplinary teams.
• Commitment to safety, customer service and operational excellence.

Responsabilités

• Provide technical expertise and support for MineStar onboard systems.
• Assist with implementation, configuration, commissioning and optimisation.
• Conduct system health checks, performance analysis and troubleshooting.
• Identify opportunities to improve fleet utilisation and technology adoption.
• Support change management and promote best practices for MineStar usage.
• Investigate and resolve complex issues involving onboard hardware, software and communications.
• Deliver training and coaching to site personnel on MineStar functionality.
• Gather and communicate customer feedback for product improvement.
• Collaborate with engineering, support and product teams to resolve challenges.
• Maintain strong customer relationships through proactive engagement.
• Travel to customer sites as required.

Connaissances

Mining technology experience

Fleet management knowledge

Troubleshooting complex systems

Customer-facing communication

Analytical problem solving

Independent and collaborative work

Safety and operational excellence

Formation

Mining Engineering

Electrical Engineering

Mechatronics

Information Technology

Description du poste

Caterpillar is seeking a MineStar Onboard Specialist to support deployment, optimisation and ongoing performance of MineStar onboard technologies across customer operations. You will work with site personnel, maintenance teams and mine leadership to ensure value is delivered and productivity improved.

You will troubleshoot complex issues, drive system improvements, and promote technology adoption while delivering training and maintaining strong customer relationships across sites within a 8/6