Minestar - Field Specialist

Sime Motors; Mackay Regional; On-site; AUD 55,000 - 83,000; Full time

Benefits offered by this job

Competitive hourly rate

Free health checks

Employee Assistance Program

Flexible 7on/7off rosters

Access to cutting-edge technology

Job summary

A leading equipment dealership in Mackay seeks a Field Service Specialist to support technology installations on various equipment. You will deliver quality service, adhere to procedures, and maintain clear communication with customers. Suitable candidates possess a trade certificate in related fields, mechanical and electrical skills, and a strong customer focus. This full-time role offers competitive pay and opportunities for growth in a dynamic work environment.

Qualifications

• Trade certificate or similar qualification in Communications, Electronics, Industrial Electrical.
• Experience in fault finding and troubleshooting.
• Strong customer focus and communication skills.
• Ability to work autonomously; safety minded and compliant.

Responsibilities

• Perform hardware, electrical, and mechanical installations of Technology system products.
• Support on-site customers and collaborate with stakeholders.
• Ensure tasks are completed within agreed timeframes.
• Troubleshoot with customers and stakeholders to achieve required outcomes.

Skills

Mechanical skills

Electrical skills

Communication skills

Problem-solving skills

Education

Trade certificate in Communications, Electronics, or related fields

Tools

CAT Minestar

Job description

Minestar - Field Specialist page is loaded## Minestar - Field Specialistlocations: Australia | CQ | Mackay - Connors Rd: Australia | CQ | Mackay - Hastings Parktime type: Full timeposted on: Posted 2 Days Agojob requisition id: JR118233**Company :**Hastings Deering (Australia) Ltd**About the Role**We are on the hunt for a Minestar – Field Service Specialist to join our award-winning team in Mackay.This is your opportunity to work with Minestar Solutions as a technician supporting key customers across the Central Queensland Coal Fields. This position reports within the Technology Service Team and will require you to be responsible for the installation and ongoing support of the technology installed on Caterpillar and other manufacturers equipment.Successful candidates will undertake full CAT Minestar academy training program after a period of on the job training. The role will best suit those who hold a certification across a variety of disciplines including; radio technicians, mechanical or electrical.As a Minestar, Field Service Specialist you will:* **Deliver quality service -** Perform hardware, electrical and mechanical installation of Technology system products* **Follow the right procedures –** Work to clear work processes and within agreed timeframes to ensure assigned tasks are completed* **Keep customers informed –** Support on-site customers and work collaboratively with stakeholders to trouble-shoot and achieve the required outcomes* **Do it once, do it right –** Use your mechanical, electrical skills and experience in a unique technology based roleHastings Deering is proud to be one of the top 5 Caterpillar dealerships globally. We sell, rent, and offer support and parts distribution services for Cat products across a range of industries, including resources, general construction, civil transport and commercial construction, power systems, government, primary industries and marine. We have more than 3,500 employees across 23 business service centres throughout Queensland, Northern Territory, Papua New Guinea, the Solomon Islands and New Caledonia, with our headquarters based in Brisbane, Australia. When you join our team at Hastings Deering, you’ll benefit from:* **Big Pay, Bigger Growth -** A competitive hourly rate and competency based pay increases* **Body, Mind & Wallet Support -** Free health checks, Employee Assistance Program, income protection insurance, and discounts at major retailers.* **Get more time back in your life -** Our 7on/7off rosters are made to fit your life, giving you the flexibility to take care of what matters most outside of work.* **Cutting Edge Tech -** Get hands-on experience with the latest CAT technology as we shape the future of mining and heavy equipment solutions* **Career Paths That Work for You -** Grow into leadership, technical specialist, or support service roles. At Hastings Deering, we align with YOUR goals.**About You**A successful teammate will have: * **Experience that counts –** you will have a trade certificate or similar qualification in Communications, Electronics, Industrial Electrical, Control Systems, Digital Radio* **Strong communicator –** excellent communication skills with a genuine customer focus.* **The right mindset -** The ability to problem solve, fault find and troubleshoot will be highly regarded as is your ability to work autonomously* **Customer at the core -** A strong customer focus, outcomes driven and excellent communication skills are also required* **Safety minded –** committed to maintaining high workplace health and safety standards at all times.**If you’re interested in growing your career with a large OEM, we’d love to hear from you!** ** Apply Now – click the button below.** **** **Enquiries: 1300 071 618** **** **Contact:** Alex Kostowski – Talent Acquisition partner*Hastings Deering follows a Pre-Employment Process for all successful applicants, which includes two employment references, a National Police Check and a medical assessment. These checks are essential to your application, and your Talent Acquisition Partner will support you through the process.*