Microsoft Cloud Services Engineer - Azure & M365 Ops

HireBooth; Australia; On-site; AUD 70,000 - 100,000; Full time

Job summary

HireBooth is seeking a skilled Cloud Support professional to provide Microsoft Cloud support for customer environments. The role emphasizes proactive analysis of Microsoft Cloud environments, identification of performance improvements, and collaboration with teams to expand value for clients.

Ideal candidates have 2+ years in IT outsourcing focusing on Microsoft technologies, familiarity with Premier Support escalations, and strong customer service experience.

Qualifications

• 2 years' IT outsourcing experience focusing on Microsoft technologies.
• Familiar with Microsoft Premier Support escalations.
• Good customer service experience.

Responsibilities

• Analyze customer Microsoft Cloud environments and propose improvements.
• Help develop Microsoft Services practices across Azure, M365 and D365.
• Collaborate with presales and sales to identify additional value for customers.
• Assess and evaluate risk and implications of new technologies.

Skills

Microsoft technologies

Customer service

Education

Degree in IT discipline

Job description

HireBooth is seeking a skilled Cloud Support professional to provide Microsoft Cloud support for customer environments. The role emphasizes proactive analysis of Microsoft Cloud environments, identification of performance improvements, and collaboration with teams to expand value for clients.

Ideal candidates have 2+ years in IT outsourcing focusing on Microsoft technologies, familiarity with Premier Support escalations, and strong customer service experience.