Mgr, Production

IQVIA; North Sydney Council; On-site; AUD 90,000 - 120,000; Full time

Job summary

IQVIA in Australia seeks a production team lead to guide a smaller market segment, overseeing day-to-day workflow and resource allocation. You will train team members, ensure deadlines are met, and collaborate across functions to improve processes and deliver high-quality outputs.

The role requires strong analytical and communication skills, with the ability to work cross-functionally and coach staff for development. IQVIA emphasizes integrity in hiring and delivery of services.

Qualifications

• Bachelor's degree is required.
• Four years of experience in an automated production environment.
• Customer focus with strong communication skills.
• Ability to work cross-functionally.
• Strong analytical and creative problem solving skills.

Responsibilities

• Manages team members and workflow to meet deliverable deadlines.
• Trains all team members in production processes.
• Supports and coaches team members for development.
• Analyzes existing processes to drive continuous improvements.
• Acts as SME within production and across IQVIA functions.

Skills

People management

Communication skills

Analytical thinking

Education

Bachelor's Degree

Job description

Job Overview Manages a production team in a smaller market, part of a large market or specific regional function providing day to day guidance and managing workflow and resource allocation as necessary.

Essential Functions

• Manages team members and associated workflow and planning, ensuring deadlines are met for deliverables.
• Trains all team members in all aspects of the relevant production area.
• Supports, coaches and develops team members.
• Performs ongoing analysis and evaluation of existing processes with the objective of providing continuous improvements.
• Serves as subject matter expert on relevant production area, answering queries.
• Acts as SME within production, wider GTSO and other functional areas in IQVIA.
• May perform senior level accountabilities of relevant production area.
• Represents the business/department in development and implementation of new systems and offerings
• May direct/coordinate the day to day activities of an off-shore production hub, to ensure high quality, accurate and timely deliverables which meet requirements.
• May provide direct support to client facing teams, business line initiatives or 3rd parties

Qualifications

• Bachelor's Degree Req
• Four (4) years experience in an automated production environment. Req
• Customer focus, strong communication skills.
• Ability to work well with others cross functionally.
• Strong analytic and creative problem solving skills.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.