Mgr Information Technology

FedEx Group; Sydney; On-site; AUD 120,000 - 160,000; Full time

Job summary

FedEx is seeking a Manager Information Technology at our Mascot Head Office in Sydney. You will lead design, development, and implementation of high‑value Critical Inventory Logistics (CIL) systems to support time‑sensitive supply chains across healthcare, aviation, and high‑tech manufacturing.

You will bridge customer requirements with enterprise technology, partnering with analysts, clients, and IT teams to deliver robust software features and optimize WMS and tracking systems.

Qualifications

• 7+ years of direct experience in Critical Inventory Logistics (CIL) or supply‑chain services management and analysis.
• Deep knowledge of IT systems used in high‑intensity supply chain environments such as WMS and tracking systems.
• Bachelor’s degree in Business, Logistics, Finance, Engineering, Information Systems, or related field.
• Strong negotiation and influencing skills; ability to explain technical roadmaps to senior executives.

Responsibilities

• End-to-End System Ownership: design, develop, and rollout of CIL software platforms to meet complex customer and operational needs.
• Technical Project Management: plan, organise, and direct major IT system implementations within schedule and budget.
• Collaborative Solutioning: work with business analysts, clients, and IT teams to translate logistics requirements into software features.
• Systems Integration: maintain and optimize Warehouse Management Systems, tracking systems, and inventory allocation models.

Skills

Domain expertise in CIL / supply chain

IT leadership / enterprise systems

Stakeholder communication

Strategic design/architecture

Education

Bachelor's degree in Business / Logistics / Engineering / Information Systems

Tools

WMS systems

Inventory tracking systems

Job description

We have a rare opportunity for a Manager Information Technology to join our IT leadership team at our Mascot Head Office. Reporting directly to the Managing Director IT, you will lead the design, development, and implementation of our high-value Critical Inventory Logistics (CIL) systems.

In this role, you will be the bridge between our customers' highly sensitive logistics requirements and our enterprise technology solutions. Your work will directly impact time-critical supply chains across key industries like healthcare, aviation, and high-tech manufacturing.

What You’ll Be Doing

• End-to-End System Ownership: Lead the strategic design, development, and rollout of our CIL software platforms to meet complex customer and operational needs.
• Technical Project Management: Plan, organise, and direct major IT systems implementations, ensuring projects are delivered on-schedule and within budget.
• Collaborative Solutioning: Partner closely with business analysts, clients, and technical IT teams to translate commercial logistics requirements into robust software features.
• Systems Integration: Maintain and optimize specialised Warehouse Management Systems (WMS), tracking systems, and inventory allocation models.

What We’re Looking For

• Proven Domain Expertise: You bring at least 7 years of direct experience in Critical Inventory Logistics (CIL) or supply chain services management and analysis.
• Deep Tech Knowledge: Comprehensive working knowledge of specialized IT systems used in high-intensity supply chain, warehouse management, or CIL environments.
• Strong Credentials: A Bachelor’s degree in Business, Logistics, Finance, Engineering, Information Systems, or a related field.
• Exceptional Communication: Strong negotiation and influencing skills, with the ability to navigate complex business rules and explain technical roadmaps to senior executives.

Eligibility & Pre-Employment Checks

Applicants must possess full, unrestricted work rights in Australia.

Successful candidates will be required to undergo and clear a national police check prior to commencement.

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.

All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

Our Company

FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

Our Culture

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.