Metro Area Operations Leader: People, Change & Growth

Australia Post; Perth; On-site; AUD 140,000 - 170,000; Full time

Job summary

Australia Post is seeking an Area Operations Manager to lead a large, diverse Metro Central team, fostering an inclusive culture while delivering outcomes for customers and employees.

You will coach leaders, manage industrial relations, drive transformation, and use data to inform decisions. This leadership role offers opportunity to grow skills and shape workplace culture across a broad network.

Qualifications

• Proven experience leading large teams in complex environments.
• Strong Industrial Relations and employee relations experience.
• Ability to use data and digital tools for decision-making.

Responsibilities

• Lead, coach and develop leaders and team members, building capability and supporting long-term career growth.
• Build trusted relationships with employees, unions and key stakeholders for positive outcomes.
• Draw on Industrial Relations experience to manage employee matters and change initiatives.
• Lead teams through periods of transformation and help people adapt to change.
• Use data, reporting and digital tools to support decision-making and performance.
• Drive a culture of safety, accountability, inclusion and continuous improvement.

Skills

People leadership

Industrial Relations

Change management

Data literacy

Stakeholder management

Job description

Australia Post is seeking an Area Operations Manager to lead a large, diverse Metro Central team, fostering an inclusive culture while delivering outcomes for customers and employees.

You will coach leaders, manage industrial relations, drive transformation, and use data to inform decisions. This leadership role offers opportunity to grow skills and shape workplace culture across a broad network.