Menu Monitor

Epworth Healthcare; Melbourne; On-site; AUD 39,000 - 47,000; Part time

Job summary

Epworth HealthCare in Melbourne is seeking a Casual Menu Monitor to join our Food Services team. You will meet with patients and families to discuss meals and dietary needs, ensure accurate information reaches the kitchen, and enter selections into the Delegate system.

You will handle complaints and work with nurses and the kitchen to keep patients satisfied. The role requires hospital experience, strong PC skills, and excellent verbal and written communication, with a team-focused approach to

Qualifications

• Experience in a hospital setting, ideally using Delegate or similar food delivery systems.
• Strong PC skills and great communication, not only with patients but with kitchen, food service team and ward nurses.
• Team-oriented attitude with the ability to collaborate with diverse teams.

Responsibilities

• Meet with patients to discuss meal options and dietary needs.
• Ensure accurate dietary information is provided to the kitchen team.
• Enter meal choices correctly into the Delegate (food delivery system).
• Handle patient complaints and work to find effective solutions.
• Collaborate with the kitchen, food services team and ward nurses to ensure smooth operations and high patient satisfaction.

Skills

Patient meetings

Dietary needs

Communication

Team collaboration

Tools

Delegate system

PC skills

Job description

Epworth HealthCare is Victoria’s largest not-for-profit private health care group, renowned for excellence in diagnosis, treatment, care and rehabilitation. Epworth is an innovator in Australia’s health system, embracing the latest in evidence-based medicine to pioneer treatments and services for our patients.

At Epworth, we are united in our commitment to fostering a diverse and inclusive workplace—one that is culturally safe and respectful of the enduring cultural and spiritual connections of our people.

We value all differences, ensure equitable practices, and empower individuals to lead and learn inclusively in their everyday interactions. Our goal is to create an environment where everyone feels a genuine sense of belonging.

Our values and purpose define Epworth's approach and delivery. We pride ourselves on communicating and delivering them in a real and meaningful way. Every Patient Matters.

Company Description

Epworth HealthCare is Victoria’s largest not-for-profit private health care group, renowned for excellence in diagnosis, treatment, care and rehabilitation. Epworth is an innovator in Australia’s health system, embracing the latest in evidence-based medicine to pioneer treatments and services for our patients.

At Epworth, we are united in our commitment to fostering a diverse and inclusive workplace—one that is culturally safe and respectful of the enduring cultural and spiritual connections of our people.

We value all differences, ensure equitable practices, and empower individuals to lead and learn inclusively in their everyday interactions. Our goal is to create an environment where everyone feels a genuine sense of belonging.

Our values and purpose define Epworth's approach and delivery. We pride ourselves on communicating and delivering them in a real and meaningful way. Every Patient Matters.

Job Description

Join Our Team as a Menu Monitor!

Become an integral part of our Food Services team and make a meaningful impact on the well-being of our patients.

In this casual role based inEpworth freemasons, East Melbourne, you will be responsible formeeting with patients and or family for all their meals/ menu choices and dietary needs. You will be part of theFood services team and report toFood Services Supervisor and Hospitality Services Operations Manager

You will make an impact by:

• Meet with patients to discuss meal options and dietary needs.
• Ensure accurate dietary information is provided to the kitchen team.
• Enter meal choices correctly into the Delegate (food delivery system).
• Handle patient complaints and work to find effective solutions.
• Collaborate with the kitchen, food services team, and ward nurses to ensure smooth operations and high patient satisfaction.

To be successful in this role…

You will need similar experience in a hospital setting, ideally having used Delegate (food delivery system). Strong PC skills and great communication, not only for patients but with kitchen, food service team and ward nurses

You will have:

• Experience in a hospital setting (ideally using Delegate or similar food delivery systems).
• Strong communication skills—both written and verbal.
• Excellent PC skills and the ability to navigate various software systems.
• A team-oriented attitude with the ability to collaborate with diverse teams.
• A genuine passion for making a positive impact on patient care and satisfaction.

Position Description Inherent requirements

We will review applications as we receive them.

About Freemasons

Located in East Melbourne, close to public transport and the CBD, Epworth Freemasons provides a range of world-class health services. As one of Victoria's leading maternity hospitals, Epworth Freemasons specialises in women’s and men’s health services including breast and gynaecological surgery, endoscopy and urology. Epworth Freemasons also offers comprehensive cancer care, and a full range of surgical services, including robotic assisted surgery, orthopaedics and ICU care. Epworth Freemasons has recently upgraded and expanded its operating theatres and admissions facilities, along with major refurbishments of patient rooms and building infrastructure.

Additional Information

Why Join Epworth?

At Epworth, it’s a community.

It’s the sense of belonging and being part of an organisation and a team that works to make sure that every patient matters. In addition to this, you will have access to:

• Salary package up to $15,900 pre-tax annually, leading to greater take home pay
• The largest educational scholarship program of its kind in Australia
• Ability to purchase up to four additional weeks of leave
• Reduced cost of health services for you and your family at Epworth
• Relocation assistance is available for approvedcandidates

We welcome applicants from all backgrounds. This includes First Nations peoples, people with disability, mature-age and young job seekers, members of the LGBTIQA+ community, and individuals from all cultural backgrounds. We are committed to providing an equitable, inclusive, and barrier-free recruitment experience for everyone.

If you need support during the application process or would like to discuss reasonable adjustments, we encourage you to let us know what you need to participate fully and confidently. We understand that sharing your needs can feel daunting, so please know that any information you provide will be treated with the utmost confidentiality and respect.

Ready to Make a Difference?

For more information about the role, refer to the attached position description or contact ******@epworth.org.au or call (03) 9426 0***.

Itis a condition of employment with Epworth HealthCare, subject to reasonable exemptions, that you have had an annual Influenza vaccination, where this is required under Epworth policy.

As a child safe organisation, all successful applicants are required to satisfactorily clear a National Police Check (conducted by Epworth) and may be required to hold a valid employee Working with Children Check (provided by you).

At Epworth, we believe inclusion and diversity are essential to our culture and values. We focus on fairness and opportunity for all – across race, ability, ethnicity, gender, age, sexuality, cultures and beliefs – that reflect the communities we work in. At Epworth, we care.