Mentor – Parent Pathways

National Joblink; Rockhampton Regional; On-site; AUD 52,000 - 68,000; Full time

Benefits offered by this job

Above award wages with generous…remun.

Monthly RDOs and salary packaging

24/7 Employee Assistance Program

Health insurance discounts

Job summary

National Joblink (NJL) is hiring a dedicated Mentor for the Transition to Work program based in Rockhampton. You will inspire, listen with empathy and guide young people aged 15-24 toward education or employment, including apprenticeships and training.

This full-time fixed-term contract runs until 31 October 2028. You will help youth build confidence, life skills and make positive decisions, while collaborating with local community services and stakeholders to support successful outcomes.

Qualifications

• A genuine passion for youth development and empowerment.
• Desire to assist participants to achieve education and employment goals.
• Strong communication and interpersonal skills.
• Reliable, empathetic, and a positive role model.
• Knowledge of the local cohort.
• Ability to advocate on behalf of participants to referral services.
• Ability to build relationships with community organisations and stakeholders.
• Excellent time management balancing administration with participant engagement.

Responsibilities

• Work directly with youth to build confidence, develop life skills and encourage positive decision making.
• Provide intensive, pre-employment support to develop practical skills to get a job.
• Connect with education or training and local job opportunities.
• Engage with community services.

Skills

Youth development

Education goal guidance

Communication skills

Empathy

Local cohort knowledge

Advocacy for participants

Stakeholder relationships

Time management

Teamwork

Digital literacy

Tools

Microsoft 365

Reporting software

Job description

Are you passionate about helping young people reach their full potential, building confidence and develop new skills to enhance their journey into the workforce.

Our Transition to Work (TtW) program is designed to help young people aged 15-24 into work (including apprenticeships and training) or education.

We are looking for a dedicated and compassionate MENTOR, who inspires others to GROW in new directions, FOCUS on the positive, LISTENS with empathy, SUPPORT and GUIDE young people in achieving their personal educational career goals.

You will work directly with youth to build confidence, develop life skills and encourage positive decision making.

Transition to Work helps young people aged 15-24 into work (including apprenticeships and training) or education. Transition to Work participants receive intensive, pre-employment support to develop practical skills to get a job, connect with education or training, find local job opportunities and connect with relevant local community services.

All our participants receive intensive, pre-employment support to develop practical skills to get a job, connect with education or training, find local job opportunities and connect with relevant local community services.

This role is Full time – Fixed term Contract until 31 October 2028, located at Rockhampton.

To be successful in this role you will have:

• A genuine passion for youth development and empowerment.
• A genuine desire to assist participants to achieve their education and employment goals.
• Strong communication and interpersonal skills.
• Reliable, empathetic, and a positive role model.
• Understand and have a demonstrated knowledge of the local cohort.
• Ability to advocate on behalf of participants to referral services.
• Build relationships with community organisations and stakeholders.
• Exceptionally good time management skills to balance administration with participant engagement.
• Work well in a small team to build creative solutions and achieve combined KPI's.
• Sound digital literacy skills utilising different software platforms for reporting as well as Microsoft 365 (Word/Excel & Outlook)

Our Employee Package:

As an employee of NJL you will receive:

A workplace that always puts ‘Family and Friends First’

Above award wages and generous remuneration package, including monthly RDO’s and salary packaging.

Access to free 24/7 support services through our Employee Assistance Program

Discounts on Health Insurance and wellness support.

It is a requirement of employment that you have access to digital ID (myID) and are comfortable using Biometrics Security.

At NJL we are committed to creating a safe and inclusive environment which values and respects diverse styles, backgrounds, experiences and perspectives.

We welcome and encourage women, people of Aboriginal and Torres Strait Islander descent and people from diverse backgrounds to apply.

A current driver’s licence and car is required and as a Child Safe Organisation you will currently hold (or willing to obtain) a valid Working with Children Check and ability to pass a Criminal History Check.

About Us:
National Joblink (NJL) is a not-for-profit organisation serving local communities for over 30 years throughout Tasmania & Queensland. Today we provide a suite of services under the framework of Workforce Australia, are a specialised RTO, have a successful training restaurant in Cairns, a training café in Launceston, provide outdoor activities at our Tarkine Wilderness Lodge and a Driving School.

Only successful applicants will be contacted.

For more information, please contact Clare at**********@njl.org.au

Applications Close:Friday 4th September 2026

We may proceed with interviewing prior to this date, and the advertisement will be removed if the positions are filled.