Mental Health Support Worker - CLS, Western Sydney

Uniting NSW & ACT; Sydney; On-site; AUD 8,000 - 8,600; Full time

Benefits offered by this job

Salary Packaging up to $18,500pa

Fitness Passport

U Rewards

4 Me Days

CPD Days

Ongoing Training

Career Development

Job summary

Uniting NSW & ACT is seeking a Mental Health Support Worker for CLS, Western Sydney. The role is permanent full-time, based in North Parramatta with outreach across Hills LGA, 9am–5pm, Monday to Friday.

You will provide one-on-one psychosocial support, assist in developing recovery goals, maintain documentation, and build relationships with consumers and clinicians. Salary packaging benefits and ongoing training are provided.

Qualifications

• Certificate IV in Mental Health or related field.
• Experience with people living with severe and persistent mental illness.
• Understanding of recovery-oriented mental health practice.
• Experience developing individual support or recovery plans with consumers.
• Ability to provide person-centred and individualised psychosocial support.
• Strong communication and relationship-building skills.
• Good documentation and report-writing skills.

Responsibilities

• Providing individualised psychosocial support to consumers.
• Supporting people living with severe and persistent mental illness.
• Working with consumers to develop and work towards their individual recovery goals.
• Supporting the development, monitoring and review of individual recovery plans.
• Building positive relationships with consumers, families, carers, clinicians and community organisations.
• Supporting consumers to develop confidence, independence and everyday living skills.
• Maintaining clear and accurate documentation, including progress notes, assessments and reports.

Job description

Mental Health Support Worker - CLS, Western Sydney

Mental Health Support Worker – CLS, Western Sydney

Employment Type: Permanent Full-Time

Location: Western Sydney; Hills LGA

Roster: Monday to Friday, 9am to 5pm shifts

Classification: SCHADS Level 3 (40.49 per hour - $43.42 per hour) + generous salary packaging benefits

Make a difference in someone’s everyday life

As a Mental Health Support Worker with Community Living Supports (CLS), you’ll support people living with mental health challenges to build confidence, develop everyday skills and work towards their personal recovery goals.

You’ll be based at our North Parramatta office, with regular outreach across the Hills LGA.

Your day will be varied. You’ll start your day at the office, head out into the community to meet and support consumers in their homes and local community, and return to the office to finish your day.

You’ll build genuine relationships with consumers and provide practical, one‑on‑one psychosocial support based on their needs, goals and recovery plans. You’ll help people build independence, stay connected with their community and take positive steps towards their wellbeing.

About Community Living Supports (CLS)

The Community Living Supports (CLS) Of Uniting is a community outreach service assisting adults across NSW recover and transition to quality of life in the community. The service delivery is individualised and flexible. Targeting individuals with stable housing, service provision commences from the inpatient unit and transitions into the community.

Role Overview:

• Your day-to-day work will include:
• Providing individualised psychosocial support to consumers.
• Supporting people living with severe and persistent mental illness.
• Working with consumers to develop and work towards their individual recovery goals.
• Supporting the development, monitoring and review of individual recovery plans.
• Building positive relationships with consumers, families, carers, clinicians and community organisations.
• Supporting consumers to develop confidence, independence and everyday living skills.
• Maintaining clear and accurate documentation, including progress notes, assessments and reports.

What you’ll bring

• To be successful in this role, you’ll have:
• Certificate IV in Mental Health or a related field.
• Experience working with people living with severe and persistent mental illness.
• An understanding of recovery-oriented mental health practice.
• Experience developing individual support or recovery plans with consumers.
• The ability to provide person‑centred and individualised psychosocial support.
• Strong communication and relationship‑building skills.
• Good documentation and report‑writing skills.

Why Work at Uniting?

At Uniting, you’ll be part of a team that supports people and communities to thrive.

We offer:

• Salary Packaging upto $18,500pa – increase your take‑home pay
• Fitness Passport – support for your wellbeing
• U Rewards – discounts from top retailers
• 4 Me Days – additional paid leave each year (pro rata)
• 4 CPD Days per calendar year (pro rata for part‑time employees)
• Ongoing Training – dedicated professional development days, cultural awareness, and more
• Career Development – supportive environment within a large organisation

Applications close: 11:55pm Wednesday 21st October 2026; We'll be reviewing applications and interviewing throughout the advertising period.

Should you have any questions, please contact Pallavi Bhatia from Uniting’s Talent AcquisitionTeam on*******@uniting.org

About Uniting

Uniting NSW.ACT contributes to the work and mission of the Uniting Church in NSW and the ACT through social justice advocacy, community services and spiritual care. We provide care and support for people through all ages and stages of life, with a focus on people experiencing disadvantage and vulnerability. Our purpose is to inspire people, enliven communities and confront injustice.

Uniting is a Child Safe Organisation committed to promoting the safety, wellbeing and inclusion of children and young people.

Empowered by diversity

At Uniting, inclusion isn’t just something we value – it’s how we work. Our culture and practice reflect the vibrant diversity of our colleagues, and the clients and communities we serve.