Mental Health Support Worker (CLS)

Uniting; Central Coast Council; On-site; AUD 110,208,000 - 118,198,000; Full time

Benefits offered by this job

Salary packaging up to $18,550 per yr

Referral bonus

Fitness Passport

EAP counselling

4 Me Days

CPD Days

U Rewards

Job summary

Uniting is seeking a Mental Health Support Worker for the Community Living Supports program in Tuggerah. You will deliver individualised psychosocial supports aligned to recovery goals and a holistic, person-centred approach to empower consumers in their community journey.

Role involves developing recovery plans with consumers, carers and clinicians, guiding skill development, and connecting clients with services while maintaining accurate records. A full Australian driver's licence is required.

Qualifications

• Minimum Certificate IV in Mental Health, Community Services or related field.
• At least 12 months relevant experience in the field.
• Experience working with consumers experiencing mental health challenges.
• Understanding of the Principles of Recovery Orientated Mental Health Practice.
• Ability to develop individual support plans with consumers.
• A current full Australian driver’s licence.
• A paid NSW Working with Children Check.

Responsibilities

• Provide person-centred, recovery-focused support to consumers to achieve goals.
• Develop and monitor recovery plans with consumers, carers, families and clinicians.
• Encourage personal growth, independence and belonging.
• Support consumers to develop social, living and vocational skills.
• Promote education, self-care strategies and community participation.
• Connect consumers with community services and support networks.
• Maintain accurate consumer records and documentation.

Skills

Documentation skills

Recovery-oriented practice

Person-centred support

Education

Certificate IV in Mental Health/Community Services

Job description

About the Opportunity

• Employment Type: Permanent Full-Time
• Roster: Monday to Friday 9am to 5pm
• Pay: SCHADS Level 3 $40.49 to $43.42 per hour + generous Salarypackaging up to $18,550 (pay less tax) + Super
• Location: Tuggerah with community outreach

As a Mental Health Support worker with Uniting’s Community Living Supports (CLS) program, you will provide a range of individualised psychosocial supports that empowers consumers. Working with the recovery model and using a holistic, person-centred approach, the Support Worker will support the consumers to achieve their goals towards increased abilities and skills, and their individualised recovery plans.

Uniting’s Community Living Supports (CLS) is a community outreach program supporting people aged 16+ across NSW on their recovery journey and transition to quality of life in the community. The service delivery is individualised and flexible.

Role Overview

• Provide person-centred, recovery-focused support to consumers to achieve their individual goals.
• Develop and monitor recovery plans in partnership with consumers, carers, families and clinicians.
• Encourage personal growth, independence, confidence and a sense of belonging.
• Support consumers to develop social, living and vocational skills.
• Promote education, self-care strategies and meaningful community participation.
• Connect consumers with relevant community services, specialists and support networks.
• Maintain accurate consumer records, reporting and documentation in line with organisational requirements.

About you

To be successful in this role, you’ll have:

• Minimum Certificate IV in Mental Health, Community Services or related field.
• At least 12 months relevant experience working in the field of expertise.
• Experience working with consumers experiencing mental health challenges.
• Understanding of the Principles of Recovery Orientated Mental Health Practice.
• Demonstrated ability to develop individual support plans with consumers.
• Ability to provide individualised psychosocial support to people living with severe and persistent mental illness
• Strong documentation skills - assessment reports, progress notes and reporting
• A current full Australian driver’s licence.
• A paid NSW Working with Children Check

Desirable Criteria

• Mental Health First Aid certificate or equivalent
• Current First Aid Certificate
• Completion of ASIST training and/or suicide prevention
• Experience with the National Disability Insurance Scheme (NDIS)
• Advanced knowledge of local community service networks.

What we offer you

• Tax-free salary packaging entitlements of up to $18,550 per year (visithttps://accesspay.com.au/for more information).
• Generous referral bonus for successfully referring a friend who joins Uniting
• Fitness Passport – support for your wellbeing
• EAP- Free confidential wellbeing and counselling service for employees and their families
• 4 Me Days – extra paid leave each year (pro rata) to rest, recharge, and focus on what matters most
• 4 CPD Days per calendar year (pro-rata part time employees)
• U Rewards – exclusive discounts from leading retailers

If you have any questions or would like to discuss this role further, please contact Talent Acquisition Specialist, Sarah via [e-mail]

Employment with Uniting is subject to satisfactory background check, including National Police Check, paid Working with Children Check and reference checks.

Closing date

11:55pm, Sunday, 4 October 2026

About Uniting

Uniting NSW.ACT contributes to the work and mission of the Uniting Church in NSW and the ACT through social justice advocacy, community services and spiritual care. We provide care and support for people through all ages and stages of life, with a focus on people experiencing disadvantage and vulnerability. Our purpose is to inspire people, enliven communities and confront injustice.

Uniting is a Child Safe Organisation committed to promoting the safety, well-being and inclusion of children and young people.

Empowered by diversity

At Uniting, inclusion isn’t just something we value – it’s how we work. Our culture and practice reflect the vibrant diversity of our colleagues, and the clients and communities we serve