Membership Growth & Value Specialist - Remote AU

CI-ISAC Australia; Sydney; On-site; AUD 90,000 - 110,000; Full time

Job summary

CI-ISAC Australia is seeking a Growth Advocate to turn membership into measurable value. You will lead the proof-of-value journey, manage engagement with members, and drive referrals into the growth funnel.

The role is remote across Australia, with the Head of Growth as your reports line, and collaboration with Business Operations and Marketing to publish impact cases. Fixed-term 12 months, potential conversion pending funding.

Qualifications

• Exceptional organisation to manage large memberBase reviews and value delivery.
• Strong stakeholder management with senior relationships and candour.
• Either genuine cyber/threat intelligence fluency or ability to quickly learn technical subject matter and discuss credibly.
• Confidence to directly question senior stakeholders about value received.
• Ability to turn conversations into usable evidence for value reporting.

Responsibilities

• Drive proof-of-value conversion via the 45-day journey and defined playbook.
• Run quarterly member reviews to confirm value and solicit referrals.
• Elicit and evidence member value through case studies and testimonials.
• Generate referrals and feed them back into the growth funnel.
• Design scalable engagement models for a growing membership.
• Track engagement and route feedback to relevant teams.
• Support renewals with value insights and collaboration.
• Provide surge support across Growth when volume peaks.

Skills

Organisation

Stakeholder management

Cyber/threat intelligence fluency

CRM experience

Written English clarity

Self-direction

Tools

Zoho CRM

Salesforce

HubSpot

Job description

CI-ISAC Australia is seeking a Growth Advocate to turn membership into measurable value. You will lead the proof-of-value journey, manage engagement with members, and drive referrals into the growth funnel.

The role is remote across Australia, with the Head of Growth as your reports line, and collaboration with Business Operations and Marketing to publish impact cases. Fixed-term 12 months, potential conversion pending funding.