Membership Experience Coach

Anytime Fitness; Newcastle; On-site; AUD 45,000 - 60,000; Full time

Job summary

Anytime Fitness Newcastle is seeking a Membership Consultant who loves people and health. You will manage the full sales process to grow the club's member base and work closely with the Club Manager to hit goals.

In addition to front desk duties and member enquiries, you will promote the club in the local community, drive marketing campaigns and social media activity, and help create a fun, focused club environment where staff enjoy work and members enjoy working out.

Qualifications

• Excellent interpersonal skills and ability to engage with people.
• Willingness to listen, learn and grow professionally and personally.
• Ability to work autonomously and be proactive.
• Passionate about health and fitness with genuine care to help others.
• Proficiency with computers and social media platforms.

Responsibilities

• New membership – manage and achieve every step of the sales process to grow the club member base.
• Assist in all daily operations within your club.
• Work closely with the Club Manager to achieve the clubs goals.
• Assisting members with enquiries.
• Promotion of the club within the local community.
• Driving marketing and advertising campaigns, including in club social media.
• Create a fun, friendly and focused club environment where staff love to work and members love to work out.

Skills

Customer service

Sales process

Social media

Marketing campaigns

Self-motivation

Tools

POS systems

CRM software

Job description

Anytime Fitness Newcastle is seeking a Membership Consultant who loves people and health. You will manage the full sales process to grow the club's member base and work closely with the Club Manager to hit goals.

In addition to front desk duties and member enquiries, you will promote the club in the local community, drive marketing campaigns and social media activity, and help create a fun, focused club environment where staff enjoy work and members enjoy working out.