Membership Consultant - Brand NEW Club - Mackay

Recruit Shop Pty Ltd; Mackay; On-site; AUD 55,000 - 65,000; Full time

Job summary

Join Fitness Cartel as a Membership Consultant in Mackay and become a vital part of a rapidly expanding fitness brand. As the first point of contact, you'll drive membership sales, engage with prospective clients, and promote our state-of-the-art facilities. This is a unique opportunity to contribute to a new gym's success, supported by a vibrant community and exciting culture.

Benefits

FREE gym membership

Career growth opportunities

Birthday leave

Access to discounted wellness services

Qualifications

• 3+ years previous sales experience, preferably in the fitness industry.
• Experience in a KPI driven environment.
• Ability to build rapport with diverse individuals.

Responsibilities

• Manage new membership sales and grow the club member base.
• Generate leads through creative techniques and community outreach.
• Provide sales presentations and tours to prospective members.

Skills

Communication

Sales

Customer-focused

Lead Generation

Problem Solving

Job description

Membership Consultant - Brand NEW Club - Mackay

At Fitness Cartel Australia, we’re more than a gym – we’re an exciting and fast-growing brand with plans to expand to 60+ clubs by 2030. Our state-of-the-art facilities include everything from Cycle Studios and Reformer Pilates to cafés, crèche, and saunas, creating a feel-good environment that motivates, challenges, and inspires.

We’re bringing the Fitness Cartel experience to Mackay! Our brand-new club is opening soon, offering world-class facilities, cutting-edge equipment, and an incredible fitness community. This is your chance to be part of something special from the very beginning!

The Role :

Membership Consultants are the “Engine Room” of our business. They promoteand represent our Company, it's values and culture. They seek out new members and demonstrate to them why Fitness CartelAustralia is the best place for them to reach their fitness goals.

As a Membership Consultant for our new club, you’ll manage the huge volume of incoming leads, drive community outreach, respond to sales and Fitness Cartel enquiries, close deals, and build lasting relationships—all in a five-star health club environment. For the first few months, you’ll be part of the pre-sale team, generating excitement around the upcoming gym, giving tours during the build phase, and starring in social media content. Enjoy extra commissions during this exciting launch period!

Key Responsibilities:

• New membership sales - manage and grow the club member base.
• Generate leads, using creative & varied techniques to ensure a constant flow of incoming leads, including actively promoting the facilities to local businesses & the community.
• Achieving the required number of lead contacts via telephone to maximise sales opportunities .
• Providing sales presentations and tours to prospective members . Demonstrating club facilities to prospective members and highlighting features and benefits that meet identified fitness needs .
• Creating great member journeys via positive and personalised interactions .
• Achieving successful outcomes to enquiries .
• Tracking leads, appointments & sales daily on our CRM.
• Working with your team to meet and exceed membership sales targets and other KPI's .
• Follow directions, prioritise & complete tasks in a timely manner .
• Perform other related duties.

What you’ll need to succeed:

• 3+ Years Previous sales experience, preferably in the Fitness Industry but not mandatory.
• A financially motivated person with natural drive to achieve individual targets and team goals .
• Experience in a KPI driven environment with a pro-active Lead Generation mindset .
• Ability to build rapport with people from varied walks of life , and a desire to help people succeed with their goals .
• The ability to solve problems, and overcome obstacles .
• Outstanding communication abilities - able to listen, understand, empathise and influence others .
• Customer-focused with a desire to achieve exceptional customer outcomes .
• Ability to be a role model and live by healthy values and behaviours while being passionate about the gym brand you work for.
• A "can do" attitude with a thirst for learning & ambition for growth.
• Be reliable, proactive, punctual, professional & well-presented.

What we'll offer you in return:

• A Thriving Culture:Be part of the fitness industry’s most exciting and rapidly expanding brand.
• Career Growth:Opportunities for training, development, and advancement through our Future Leaders program.
• FREE gym membership to all Fitness Cartel locations.
• Access to Merse Wellness Spas at discounted rates.
• Birthday Leave - have your birthday off, and get paid for it!
• Work in state-of-the-art fitness clubs offering 24/7 access, cycle studios, reformer Pilates, saunas, cafés, and more.

How to Apply:

Click ‘APPLY’ to submit your resume and a cover letter explaining why you want to work with Fitness Cartel and what you bring to our team. Applications will be reviewed as received, so don’t wait—apply today!

Note:Only candidates meeting our selection criteria will be contacted. No agencies please!

About us

Fitness Cartel, where our relentless pursuit to be the best version of yourself isn't just amotto—it's a way of life. With an ambitious expansion plan to open 60 health clubs by 2029,we're ona mission to provide the best facilities, customer service, and atmosphere in the industry. Ourclubs offer a vast range of services, including Reformer Pilates, a comprehensive weight zone, adedicated cardio zone, and cycle studios, ensuring a holistic fitness experience. We cater to adiverse community, from fitness enthusiasts to families, offering child-minding services tosupportparents on their fitness journey. Whether you're a fitness professional looking to advance yourcareer or someone passionate about starting their fitness journey, Fitness Cartel welcomes youto bepart of our growing family.