Member Retention Specialist - Purpose-Driven Banking

Bank First Co.; Melbourne; In loco; AUD 70.000 - 100.000; Tempo pieno

Vantaggi offerti da questo lavoro

Be You leave

Free onsite parking

Flexible work arrangements

Be Well program

Parental leave

Descrizione del lavoro

Bank First invites an experienced banking professional to join our member-focused team in Melbourne. You’ll build trust quickly, conduct proactive lending conversations, and deliver tailored solutions that support members’ financial decisions and strengthen loyalty.

With 1–2 years in lending or member retention and a strong knowledge of home lending products, you’ll contribute to sustainable growth while enjoying flexible work arrangements, generous leave, and community-oriented perks at Bank

Competenze

• 1–2 years' experience in lending or member retention.
• Strong knowledge of home lending products and refinancing.
• Excellent communication, negotiation and problem-solving skills.
• Member-first approach with ability to build trust in conversations.
• Commercial acumen and a results-driven mindset.

Mansioni

• Help ensure members stay with Bank First by building trust and delivering tailored lending solutions.
• Engage in meaningful conversations to support members during important financial decisions.
• Contribute to sustainable growth by balancing member needs with business objectives.

Conoscenze

Lending experience

Member retention

Relationship management

Financial services

Home lending

Refinancing

Communication

Negotiation

Problem-solving

Customer focus

Descrizione del lavoro

Bank First invites an experienced banking professional to join our member-focused team in Melbourne. You’ll build trust quickly, conduct proactive lending conversations, and deliver tailored solutions that support members’ financial decisions and strengthen loyalty.

With 1–2 years in lending or member retention and a strong knowledge of home lending products, you’ll contribute to sustainable growth while enjoying flexible work arrangements, generous leave, and community-oriented perks at Bank