Member Experience Specialist (Events & Weekends)

Planet Fitness Australia; Sydney; On-site; AUD 70,000 - 110,000; Full time

Job summary

Domain is seeking an Events Specialist in Sydney to support planning and delivery of customer events, industry engagements and thought leadership experiences that strengthen relationships with real estate agents and support commercial growth. You will deliver national, state-based and local events designed to educate, inspire and engage customers while amplifying Domain's value proposition.

Working closely with Sales, Product Marketing, Research and broader Marketing teams, you will create

Qualifications

• 3+ years' experience in event marketing, customer marketing, brand experiences or related marketing roles.
• Experience managing end-to-end events from planning to on-site execution and post-event evaluation.
• Ability to collaborate across Sales, Marketing, Product and senior leadership teams.
• Ability to align event activity to business objectives and measure impact with performance metrics.

Responsibilities

• Coordinate end-to-end event programs and experiences including roadshows, leadership forums, educational workshops, hospitality and industry engagements.
• Partner with Sales, Product Marketing, Research and Content teams to identify event opportunities and align with commercial goals.
• Assist in shaping event themes, agendas, and presentation formats that showcase Domain's insights and thought leadership.
• Manage day-to-day event logistics, budgets, timelines, venues, suppliers, caterers and speakers.
• Develop attendee communications and journeys across pre-event, event-day and post-event touchpoints.
• Track post-event metrics and ROI, including attendance, feedback, engagement and outcomes.
• Identify opportunities to elevate event experiences through innovative formats and technology.
• Build and maintain relationships with external vendors, venues, industry partners and speakers.

Skills

Event marketing

Event delivery

Stakeholder management

Commercial mindset

Project management

Communication

Problem solving

Travel willingness

Job description

Sydney (AU) - Pitt St

Full time
R40105
Events Specialist
Job Description
As an Events Specialist within the Residential business, you will support the planning and delivery of customer events, industry engagements and thought leadership experiences that strengthen relationships with real estate agents and support commercial growth.
You will deliver national, state-based and local events designed to educate, inspire and engage customers, while amplifying Domain's value proposition and positioning in market. Working closely with Sales, Product Marketing, Research and broader Marketing teams, you will create memorable experiences that drive customer engagement, retention and upgrade conversations.
Responsibilities

• Event Delivery & Execution: Coordinate end-to-end event programs and experiences including roadshows, leadership forums, educational workshops, hospitality and industry engagements that align with Residential business objectives and deepen customer relationships.
• Stakeholder & Sales Alignment: Partner closely with Sales, Product Marketing, Research, and Content teams to identify event opportunities, streamline internal communication, and align events with commercial goals.
• Concept & Content Support: Assist in shaping event themes, agendas, and presentation formats that showcase Domain's market insights, product suite, and thought leadership.
• Budget & Logistics Management: Manage day-to-day event logistics, track budgets, oversee timelines, and coordinate venues, suppliers, caterers, and speakers to ensure seamless execution.
• Attendee Communications: Develop event communications and attendee journeys across pre-event, event-day and post-event touchpoints.
• Event Reporting: Track and compile post-event metrics, including attendance rates, feedback scores, engagement levels, and commercial outcomes to measure ROI.
• Program Innovation: Identify fresh opportunities to elevate event experiences through interactive formats, event technology, and audience engagement tools.
• Vendor & Partner Relationships: Build and maintain relationships with external vendors, venues, industry partners, and speakers to maximise quality and value.

Our Ideal PersonEssentials

• Experience: 3+ years' experience in event marketing, customer marketing, brand experiences or related marketing roles.
• Event Delivery: Proven experience managing end-to-end events, from planning through to on-site execution and post-event evaluation.
• Stakeholder Management: Strong ability to collaborate across Sales, Marketing, Product and senior leadership teams.
• Commercial Mindset: Ability to align event activity to business objectives and measure impact through meaningful performance metrics.
• Project Management: Highly organised with strong attention to detail and the ability to manage multiple projects simultaneously.
• Communication: Excellent written, verbal and presentation skills, with the ability to engage diverse audiences.
• Problem Solving: Ability to think creatively, adapt quickly and navigate complex event requirements.
• Travel: Willingness to travel within Australia to support event delivery as required.

Preferred

• Experience in Real Estate, Technology, Media, Events, Hospitality or Professional Services industries.
• Experience developing customer engagement programs for B2B audiences.
• Experience working with sales organisations to support customer retention, growth and relationship‐building initiatives.
• Proven track record of creating innovative event experiences that drive strong customer engagement and satisfaction.

About Domain part of CoStar Group:

Domain is a leading property technology and services marketplace that is home to one of the largest portfolios of property brands in Australia, including the Domain, Allhomes and Commercial Real Estate (CRE) platforms.
In 2025, Domain became part of CoStar Group (NASDAQ: CSGP), a global leader in commercial real estate information, analytics, online marketplaces and 3D digital twin technology. Together, Domain and CoStar Group is dedicated to digitising the world's real estate, empowering all people to discover properties, insights, and connections that improve their businesses and lives.

Equity, Diversity & Inclusion

Domain is enthusiastically and unapologetically committed to fostering an equitable, inclusive work culture which reflects our customers and communities. We are proactively looking for candidates from all lived experiences, including people with disability, and people of all ages, ethnicities, cultures (including Aboriginal and Torres Strait Islander Peoples), faiths, sexual orientations and gender identities (including trans and non‑binary people). We are committed to providing an equitable recruitment process for people with disability. If you require adjustments during the process we're here to support. If you wish to receive this job advertisement in an accessible format, or have a confidential chat about workplace adjustments, please contact our Equity, Diversity and Inclusion team at or leave a message on and we will get back to you.

CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug‑free workplace and perform pre‑employment substance abuse testing. CoStar Group (NASDAQ: CSGP) is on a mission to digitise the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives. We are committed to creating a diverse environment and are proud to be an equal opportunity workplace and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. CoStar Group is also committed to compliance with fair employment practices regarding citizenship and immigration status. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access as a result of your disability. You can request reasonable accommodations by sending an email to .