Meet Murdoch Team Assistant

Murdoch; Perth; On-site; AUD 58,000 - 63,000; Full time

Benefits offered by this job

Employee Assistance Program

Childcare Centre

Gym

Vet Hospital

Chiropractic Clinic

Job summary

Murdoch University is seeking multiple casual Meet Murdoch Team Assistants to engage future students and assist Admissions operations. You will provide high-quality customer service across inquiries and support the Admissions Team with processing and communication.

Key responsibilities include handling inbound enquiries, supporting outbound campaigns, and converting enquiries into applications with clear, supportive communication.

Qualifications

• Strong telephone manner and excellent verbal and written communication.
• Ability to engage with a diverse range of callers in a professional and welcoming manner.
• Proven ability to build rapport and convert enquiries into student applications.

Responsibilities

• Respond to inbound enquiries from domestic and international future students via phone, email, online chat, and face-to-face.
• Support outbound calling campaigns to future and current students.
• Convert future student enquiries into applications through clear, supportive communication.

Skills

Telephone skills

Communication

Customer service

Data entry accuracy

MS Office

Tools

Microsoft Office

Job description

About The Team

The Meet Murdoch Team is part of our multi‑channel Future Student Service Centre, supporting Murdoch University’s 10‑year strategy for significant student growth. We engage domestic and international prospective students through phone, email, online chat, SMS and face‑to‑face interactions on campus and at major career expos and education fairs.

Your New Role!

We are seeking multiple casual Meet Murdoch Team Assistants to support future student engagement and Admissions operations. In this role, you’ll deliver high‑quality customer service across a range of enquiries and assist the Admissions Team with efficient application processing and communication.

Your key responsibilities will include:

• Respond to inbound enquiries from domestic and international future students via phone, email, online chat, and face‑to‑face.
• Support outbound calling campaigns to future and current students.
• Convert future student enquiries into applications through clear, supportive communication.

Please refer to the Position Description for further details.

What We Offer You!

This casual role attracts a competitive casual rate of $42 p/hr – $46 p/hr inclusive of 25% casual loading plus 12% employer superannuation contributions.

You’ll join a dynamic and talented team where diversity and innovation thrive. Our Silver‑tier status in the Australian Workplace Equality Index (AWEI), awarded in 2025, reflects our commitment to LGBTIQA+ inclusion, equity, and creating a safe, welcoming environment for all. We strive to be the university of choice for First Nations peoples, honouring Indigenous knowledge. Sustainability is central to our community and guided by clear, confident leadership, we are working toward an ambitious future with goals of net zero emissions and zero waste by 2030. As well as the flexibility to maintain a work life balance, our staff enjoy a vibrant, natural campus with world‑class facilities, along with a variety of benefits, including:

• Employee Assistance Program
• On‑campus services and facilities, such as a Childcare Centre, Gym, Vet Hospital, and Chiropractic Clinic

For further information, check out our benefits and services page!

What you’ll bring to the role:

• Strong telephone manner with excellent verbal and written communication skills.
• Confident in engaging with a diverse range of callers in a professional and welcoming way.
• Proven ability to build rapport, influence prospects, and convert enquiries into student applications.
• Demonstrated discretion and professionalism when handling confidential information.
• Proficient in the Microsoft Office suite with strong accuracy in data entry.

Please note, the successful candidate will be required to undertake a criminal record check and have a valid working with children check or the ability to register for one in accordance with the University’s Criminal Record Screening Procedure and Employee Background Checks Procedure. Applicants should refer to the Position Description for further details on the work requirements, duties, skills and experience required for this role. Applications sent by post or email will not be accepted. Please note visa sponsorship is not available for this position. Applicants are expected to have current and valid work rights in Australia. Please see the Applicant Guide for more information. Applicants who have support or access requirements, are encouraged to advise this at the time of their application, to ensure appropriate assistance is provided throughout the recruitment process.

Contact Us

For enquiries about the opportunity on offer please reach out to Jacky Julies, Co‑ordinator, Future Student Enquiry, [e-mail] and quote JR105150 as the reference.

Applications Close on 13 September 2026 (11:59pm AWST). The University reserves the right to withdraw this advertisement at any time.

Murdoch University acknowledges the different perspectives, skills and experience that people from different backgrounds bring to strengthen its workforce. Murdoch University is committed to enhancing diversity in all its forms and strongly encourages suitably qualified candidates from Aboriginal and/or Torres Strait Islander peoples, women, people with disability, people of CaLD background and people of diverse genders to apply for this important position. Murdoch University values workplace diversity, promotes inclusion, and strongly encourages applications from Aboriginal and Torres Strait Islanders, women, and individuals with disability.

Applicants who have support or access requirements, are encouraged to advise this at the time of their application, to ensure appropriate assistance is provided throughout the recruitment process.

At Murdoch, we pride ourselves on our diverse and vibrant workplace. We are committed to the recruitment and development of skilled and passionate people, who want to make a difference to the world around them.

With more than 24,000 students and 2000 staff across 4 campuses in the Perth area as well as centres in Singapore and Dubai, Murdoch has an ambitious agenda both locally and internationally. With strong links to government, business and the community, Murdoch University will help you discover how to make a difference.

When you join our University, you'll work alongside a team of hard‑working and dedicated professionals, while developing a fulfilling career in an inclusive and flexible workplace.

There’s never been a better time to join us.