Medical Workforce Officer

Bairnsdale Regional Health Service; Bairnsdale; On-site; AUD 70,000 - 95,000; Full time

Job summary

BRHS in East Gippsland, Victoria, is seeking a Medical Workforce Officer to join the Medical Workforce Unit. You will coordinate recruitment, onboarding, compliance and workforce administration to ensure the right doctors are in the right place at the right time.

This full-time, ongoing role offers variety, problem-solving and opportunities to drive continuous improvement while delivering excellent stakeholder service and building durable relationships.

Qualifications

• Advanced administrative skills and the ability to manage complex processes with high attention to detail.
• Strong communication and relationship-building skills with commitment to excellent customer service.
• Proactive, solutions-focused approach and willingness to identify and implement improvements.

Responsibilities

• Coordinate recruitment, onboarding, and compliance to ensure safe medical staffing.
• Manage workforce administration and stakeholder support across the organisation.
• Identify opportunities to improve processes and deliver continuous improvement.

Skills

Advanced administration

Relationship building

Customer service

Attention to detail

Problem solving

Stakeholder support

Tools

Hospital information systems

CRM software

Job description

A rewarding opportunity exists for a highly organised, customer-focused and solutions-oriented professional to join our Medical Workforce Unit. This is a varied and rewarding role for someone who enjoys building relationships, delivering exceptional service, keeping complex processes running smoothly and identifying opportunities to improve the way we work.

The Contract:

Full Time, Ongoing, 80 hours per fortnight with ADO.

Standard roster: Monday-Friday, 8.30am-5.00pm.Part time arrangements will also be considered.

The Position:

The Medical Workforce Officer plays a key role in ensuring BRHS has the right doctors in the right place at the right time. Working across recruitment, onboarding, compliance, workforce administration and stakeholder support, this position helps deliver safe, effective and sustainable medical services across the organisation. No two days are the same, making this role ideal for someone who enjoys variety, problem-solving and continuous improvement.

About You:

You enjoy bringing order to complexity and finding better ways of doing things. Thriving in a busy environment, you build positive relationships, deliver excellent customer service and take pride in achieving results through collaboration and attention to detail.

Why BRHS?

• Contribute to the best patient care experience for our East Gippsland community
• Join a collaborative and supportive team that values initiative, new ideas and process improvement
• Enjoy a diverse role with opportunities to learn, grow and make a meaningful impact
• Competitive remuneration (HS Grade 3), generous salary packaging and professional development opportunities.

What You Bring:

• Advanced administrative skills and the ability to manage complex processes and competing priorities, with a high attention to detail
• Strong communication and relationship-building skills, with a commitment to excellent customer service
• A proactive, solutions-focused approach and a willingness to identify and implement improvements
• Demonstrated ability to work collaboratively while taking ownership and accountability for outcomes
• High-level computer literacy and confidence using multiple systems and databases; experience in healthcare, or a similarly complex environment will be highly regarded.

Please refer to the position description for the full key selection criteria here

All appointments are subject to the below requirements. Successful applicants are unable to commence until these have been provided:

• Satisfactory Police Record Check
• Immunisation Status Clearance
• Working with Children Check

Bairnsdale Regional Health Service (BRHS) is East Gippsland’s largest employer, delivering a comprehensive range of hospital and community-based health services to our region. Located in the beautiful East Gippsland region of Victoria, enjoy a truly balanced lifestyle — from living on the Gippsland Lakes to easy access to pristine beaches, the high country and alpine snowfields. At BRHS, you’ll find a rewarding and supportive work environment that offers challenge, variety and genuine opportunities to grow your career. You’ll join a committed team of health professionals and support staff who share a common purpose: Best Care Experience. Every Person, Every Time. Be bold. Make the change and build your future with BRHS.

At BRHS, we recognise that diversity strengthens our workforce, enhances our services and enriches the communities we serve. We are committed to fostering an inclusive, respectful, and equitable environment where everyone, regardless of background, identity or ability, feels safe, valued and supported. Should you require any reasonable adjustments or support during the recruitment process, please contact us [e-mail]

Bairnsdale Regional Health Service is deeply committed to an environment that supports the safety and wellbeing of all people including children. Read our full values and commitmentshere.