Administration Support Officer

Bairnsdale Regional Health Service; Bairnsdale; Hybrid; AUD 34,000 - 44,000; Part time

Benefits offered by this job

Salary packaging benefits

Ongoing training and careerdevelopment

Flexible roster arrangements

Supportive, collaborative team

Job summary

Bairnsdale Regional Health Service in Victoria is seeking an Administration Support Officer to join our Acute and Sub-Acute Ward teams. In this fast-paced clinical environment, you will provide frontline reception, administrative and customer service support to patients, visitors and ward staff.

You will manage admissions and discharges, keep accurate records, handle inquiries, support ward operations and ensure information is processed efficiently and accurately while working in a

Qualifications

• Demonstrated experience in an administrative role delivering high-quality customer service
• Strong communication and interpersonal skills, with the ability to build positive relationships
• Proven ability to organise and prioritise workloads, managing competing tasks in a busy environment
• High level of accuracy and attention to detail, with a reliable and accountable approach to work
• Confidence using Microsoft Office and other digital systems, with the ability to adapt to new technologies and work effectively within a team

Responsibilities

• Provide reception, administrative and customer service support to ward staff, patients and visitors
• Manage patient admissions and discharges
• Maintain accurate records and handle enquiries
• Support ward operations and ensure information is processed accurately and efficiently
• Assist with maintaining documentation and filing
• Work collaboratively within a supportive team environment

Skills

Customer service

Communication

Organisational skills

Attention to detail

MS Office

Tools

Microsoft Office

Job description

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Do people describe you as friendly, positive and approachable? Looking for a role where you can make a difference every day?

Bairnsdale Regional Health Service is seeking customer-focused and organised Administration Support Officers to join our Acute and Sub-Acute Ward teams. In this rewarding role, you'll provide frontline customer service and administrative support that helps deliver safe, efficient and high-quality care to our patients while building your healthcare administration career.

The Contracts:

We are currently recruiting to multiple ongoing part-time positions.

64 hours per fortnight | Primarily Monday to Thursday, with flexibility to support additional requirements.

30 hours per fortnight | Every second Friday, Saturday, Sunday and Monday, working morning and afternoon shifts, with flexibility to support additional requirements.

The Position

Working in a fast-paced clinical environment, you will provide reception, administrative and customer service support to ward staff, patients and visitors. Your responsibilities will include patient admissions and discharges, maintaining accurate records, managing enquiries, supporting ward operations and ensuring information is processed accurately and efficiently.

Skills & Experience:

• Demonstrated experience in an administrative role delivering high-quality customer service
• Strong communication and interpersonal skills, with the ability to build positive relationships
• Proven ability to organise and prioritise workloads, managing competing tasks in a busy environment
• High level of accuracy and attention to detail, with a reliable and accountable approach to work
• Confidence using Microsoft Office and other digital systems, with the ability to adapt to new technologies and work effectively within a team

Please view the full key selection criteria in the Position Description here.

• Enjoy extensive salary packaging benefits to increase your take-home pay
• Access ongoing training, career development and internal progression opportunities
• Flexible roster arrangements across multiple positions
• Join a supportive, collaborative and values-driven team environment

Applications will be reviewed as received and may close early once a suitable candidate is appointed

Ready to make a difference? For more information contact:

Rachael Dean – Administration Support Manager on [phone]

Applications are to include:

• A cover letter outlining your suitability for the role, with reference to the key selection criteria.
• A resume (including two recent referees)

All appointments are subject to the below requirements. Successful applicants are unable to commence until these have been provided:

• Satisfactory Police Record Check
• Immunisation Status Clearance
• Working with Children Check

Bairnsdale Regional Health Service (BRHS) is East Gippsland’s largest employer,delivering a comprehensive range of hospital and community-based health services to our region. Located in the beautiful East Gippsland region of Victoria,enjoy a truly balanced lifestyle — from living on the Gippsland Lakes to easy access to pristine beaches, the high country and alpine snowfields. At BRHS, you’ll find a rewarding and supportive work environment that offers challenge, variety and genuine opportunities to grow your career. You’ll join a committed team of health professionals and support staff who share a common purpose:

Best Care Experience. Every Person, Every Time.

Be bold. Make the change and build your future with BRHS.

At BRHS, we recognise that diversity strengthens our workforce, enhances our services and enriches the communities we serve. We are committed to fostering an inclusive, respectful, and equitable environment where everyone, regardless of background, identity or ability, feels safe, valued and supported. Should you require any reasonable adjustments or support during the recruitment process, please contact us at [e-mail]

Bairnsdale Regional Health Service is deeply committed to an environment that supports the safety and wellbeing of all people including children. Read our full values and commitments here .