Medical Records Officer - Casual Pool

Women's and Children's Health Network; Adelaide; On-site; AUD 80,000 - 100,000; Part time

Job summary

A leading health service provider in Adelaide is seeking a Medical Records Officer to support the Health Information Services Unit. This casual position involves contributing to the Medical Record and Patient Registration service. The ideal candidate will have strong communication skills and experience in conflict management. Additional benefits include relocation support and access to fitness programs.

Benefits

Relocation financial support

Salary package with benefits

Access to Fitness Passport

Free Public Transport

Generous leave provisions

Employee Assistance Program

Qualifications

• Ability to communicate effectively with consumers, staff, and public.
• Experience in managing conflict and aggressive behavior.
• Capacity to promote a multi-disciplinary team approach.
• Understanding of confidentiality and information security in health.

Responsibilities

• Contribute to an efficient Medical Record and Patient Registration service.
• Work on a rotational roster within the Medical Records Department.
• Provide a comprehensive patient registration and reception service.

Skills

Sound communication skills

High level of interpersonal skills

Ability to work independently

Knowledge of confidentiality principles

Understanding of high-quality customer service

Job description

$30.01 - $32.28 per hour + 25% loading + Super

• Women's and Children's Health Network, Division of Corporate Administrative Services, Health Information Services Unit – North Adelaide (5006)
• Salary - Classification - ASO2 - Administrative Services Officer L2 - $30.01 - $32.28 per hour + 25% casual loading
• Casual – Term contract (14 month contract)

About the Opportunity

We currently have an exciting opportunity to join the Health Information Services Unit as Medical Records Officer (ASO2) where you will be responsible for:

• Working as part of a multi-skilled team contributing to an efficient and effective Medical Record and Patient Registration service.
• Working on a rotational roster within the Medical Records Department and Patient Registration.
• Contributing to a comprehensive high quality, proactive and responsive patient registration and reception service to the organisation.

About You

To be successful in this role, you will have:

• Sound communication skills with the ability to communicate effectively with consumers, staff, external agencies and members of the public.
• High level of interpersonal skills and incorporating conflict and aggressive behaviour management skills.
• Ability to work independently, as part of team and to function in and promote a multi-disciplinary team approach.
• Knowledge and understanding of the principles of confidentiality and information security in a health setting.
• Understanding of high-quality customer service.

What WCHN Can Offer You

• Relocation financial support may be negotiated, subject to eligibility.
• Salary package a range of benefits (including living expenses such as mortgage, rent, utility bills and groceries) up to $9,010 each FBT year + $2,650 for Meal Entertainment expenses each FBT year.
• Access to Fitness Passport (workplace health and fitness program that gives you and your family access to a wide choice of gyms and pools across South Australia.)
• Free Public Transport for SA Health Metropolitan Hospital Workers.
• Access to generous leave provisions and professional development opportunities
• Support for you and your family via our Employee Assistance Program

About Us

The Women’s & Children’s Health Network is the state’s leading provider of best practice health care for women, babies, children and young people across South Australia. We offer:

• specialist care for children with acute and chronic conditions
• state of the art maternity and obstetric care services
• community based services reaching hundreds of thousands of babies, children and young people, their families and communities across SA
• specialist programs including Mental Health, Child & Family Health services, Youth and Aboriginal Health services.

Join our patient centred team and contribute to providing South Australia’s women, babies, children and young people with the best health care through both within our hospital or via our many and varied community services and programs.

Our values of Compassion, Respect, Equity, Accountability and working Together for Excellence or CREATE Together represent who we are as a Network.

Application Details

To find out more about this role, including key selection criteria, all special conditions and minimum requirements, please review our document checklists below.

You will be required to attach a 1-2 page cover letter addressing the key selection criteria of the role and a current résumé/curriculum vitae prior to clicking 'Submit Application'.

Other Important Information

The South Australian public sector promotes diversity and flexible ways of working part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.

Aboriginal and Torres Strait Islander applicants are encouraged to apply.

Application Closing Date: Sunday 28th December 2025 – 11:55pm