Medical Receptionist / Physiotherapy Clinic / Casual

Vitalis Physiotherapy; City of Brisbane; On-site; AUD 30,000 - 60,000; Part time

Job summary

A healthcare clinic in Brisbane is seeking a casual Medical Receptionist for a minimum of 15 hours per week. Responsibilities include managing patient appointments, providing outstanding service, and supervising front reception duties. No prior experience is necessary as full training will be provided. The hourly rate is up to $35.00 plus superannuation, depending on experience.

Benefits

Full training provided

Supportive team environment

Qualifications

• No previous experience required, full training provided.
• Must demonstrate strong organisational skills and a positive attitude.

Responsibilities

• Provide high-quality reception and administrative services.
• Manage scheduling and patient appointments effectively.
• Handle financial management of clinic consultations.
• Maintain confidentiality of patient records.

Skills

Interpersonal skills

Communication skills

Organisational skills

Attention to detail

Tech-savvy

Positive attitude

Job description

Overview

Vitalis Physiotherapy is offering an ideal opportunity for a bubbly student who is looking to grow their medical administration experience within the industry.

About the role

Vitalis Physiotherapy is seeking a casual Medical Receptionist (student) with excellent interpersonal and communication skills to join our boutique clinic. The role is to provide high-quality reception and administrative services to the practice in coordinating all facets of efficient appointment scheduling, and administration and providing a superior level of patient care and service.

This is a casual position working a minimum of 15 hours per week. The salary will be determined on the candidate’s previous experiences, knowledge and according to Health Professionals and Support Services Award. No experience required though, full training will be provided.

Duties & Responsibilities

• Creating a warm and welcoming environment to each and every patient, making it a personal experience for them.
• Providing an outstanding level of professionalism and service in all interactions with patients and health professionals via telephone and in person to market effectively the services of the practice.
• Effective supervision and co-ordination of front reception on a daily basis to ensure effective scheduling and management of patient appointments.
• Financial management of clinic consultation: invoicing, processing payments, receipting.
• Effective and confidential management of patient records.
• Managing emails, faxes and scanning of documentation.
• Assisting in tidying up, cleaning consult rooms & reception area.
• Providing general administration and other duties as required.
• Participating in staff meetings and training.
• Development & maintenance of company\'s website & social media coordination.
• Training and development will be offered to the successful candidate.
• Accountability and punctuality are essential!
• Strong organisational skills, attention to detail, Tech-Savvy and positive attitude required.
• Start of the job: ASAP
• Fixed rate between up to $35.00 + Super/hr (depending on experience and in line with the Health Industry Award)
• Full training provided (fully paid)
• Supportive team environment
• Hours: minimum commitment 15 hr per week (3 days per week)

Application & Notes

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