Medical Receptionist | Part Time | Flemington Flemington, Victoria

Bupa; Melbourne; Sur place; AUD 30 000 - 41 000; Temps partiel

Avantages offerts par ce poste

Health insurance discounts

Partnership discounts (Apple, Samsung,

Gym and spa discounts

Résumé du poste

Bupa is seeking a part-time Medical Receptionist in Flemington, Victoria. You will greet patients, answer calls, schedule appointments, and support the care team in a busy GP clinic.

Role requires professionalism, strong organisational skills, and a friendly, patient‑facing approach. Experience with Best Practice is advantageous, and you’ll be part of a supportive team focused on quality patient care.

Qualifications

• GP reception experience is ideal.
• Greet patients and visitors professionally, ensuring a positive experience from arrival to departure.
• Experience with processing payments, health insurance claims and billing inquiries.

Responsabilités

• Answer phones and direct calls to the appropriate team.
• Coordinate appointments and liaise with medical staff for consultations and tests.
• Register new patients and update existing patient information in the clinic system.
• Process payments and manage health insurance claims with accuracy and confidentiality.
• Maintain a clean, organised reception area and manage stock and supplies.
• Support the nursing team with communication and coordination as needed.

Connaissances

Reception duties

Patient registration

Appointment scheduling

Billing & payments

Health insurance claims

GP clinic experience

Outils

Best Practice

Description du poste

Medical Receptionist | Part Time | Flemington Flemington, Victoria

At Bupa, purpose meets possible. Join us and help shape a future where healthcare is more connected, more personal and more human.

We’re a global healthcare leader trusted by millions and committed to helping people to live longer, healthier, happier lives and making a better world. Healthcare is changing, and so are we. We’re investing in more clinics, better systems and smarter, more connected ways to help our customers. As we continue to expand our services and invest in innovation, you’ll help create a healthcare system that meets people where they are, responds to what they need and leaves them better than before.

Here, your work has purpose, your voice matters and your future is full of possibility.
Just imagine the impact you could make.

The purpose of this job
As our Medical Receptionist, you'll be the warm, professional voice that greets patients when they need care most. You're not just answering phones - you're creating calm out of chaos, turning anxious moments into reassuring experiences, and keeping our practice running like clockwork.
Your day will be dynamic: coordinating appointments, connecting patients with the right care team, answering questions with confidence, and ensuring everyone who walks through our doors feels heard and helped. You'll be the vital link between our patients and medical staff, making sure nothing falls through the cracks and everyone gets the support they need, when they need it.
If you thrive in a fast-paced environment where your organizational skills and genuine care for people make a real difference every single day, we'd love to meet you.

What you’ll need to make it possible

• Available to work:
  • Monday’s (9AM to 5PM)
  • Tuesday’s (11AM to 7PM)
  • Thursday’s (12PM to 7PM)
  • alternative half day Saturdays.
• Previous GP Medical Receptionist experience is ideal
• Best Practice experience is advantageous
• Greet patients and visitors in a professional, friendly manner, ensuring a positive experience from their arrival to departure. Register new patients and update existing patient information accurately in the clinic's system.
• Hold experience in managing appointment bookings efficiently, coordinating with medical staff to schedule consultations, tests, and follow-up appointments
• Have previous experience in processing payments, health insurance claims, and billing inquiries, ensuring accurate documentation and maintaining confidentiality.
• Ensure the reception area is kept clean, organised, and stocked with necessary supplies.
• Monitor inventory and request supplies as needed.
• Demonstrate a high level of teamwork, support, engagement and communication with the general practice nursing team.

Why you’ll love it?

• We support our people to be the healthiest and happiest versions of themselves.
• With access to continuous learning, development programs, and internal career pathways, you’ll be supported to grow your career and take the next step with confidence.
• Our employees can access wide range of benefits: from our own products (incl. health insurance discounts) to many other products and services via our partnerships program (like Apple, Samsung, JB Hi-Fi, plus gym and spa discounts to name a few). We reward our people and celebrate their success, provide initiatives that develop careers and look after our people’s health, wellbeing, and futures.

Here at Bupa your wellbeing, identity, and personal story are respected and valued. We are committed to building diverse teams that are reflective of the communities we serve and fostering a fair and inclusive workplace free from discrimination, bullying and harassment. We encourage applicants from all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, and LGBTQIA+ applicants and are dedicated to removing barriers to participation.