Medical Receptionist

Ng Family Medical Practice; Western Australia; On-site; AUD 30,000 - 60,000; Part time

Job summary

A local medical practice in South Perth is hiring a Casual Medical Receptionist. The role includes flexible hours, front reception duties, and excellent customer service skills. Ideal candidates must maintain professionalism, handle patient interactions, and manage administrative tasks efficiently. Training is provided for the right person. This position offers approximately 15-20 hours/week with the possibility of additional shifts.

Benefits

Flexible hours

Above Award Rates

Onsite parking

Qualifications

• Experience preferred, but training provided.
• Ability to maintain patient confidentiality.
• Strong attention to detail and commitment to quality.

Responsibilities

• Welcome patients in a professional manner.
• Schedule appointments and handle incoming calls.
• Process payments and manage patient records.

Skills

Excellent customer service

Strong verbal communication skills

Professional and reliable nature

Attention to detail

Tools

Microsoft Word

Job description

Ng Family Medical Practice – South Perth WA

Ng Family Medical Practice is hiring a Casual/Temporary Medical Receptionist role in South Perth, WA.

Job summary:

• Flexible hours available

Job Description:

Ng Family Medical Practice is a long established GP practice in Como/South Perth. We are looking for a casual receptionist to join our small, but happy team. Must be available to work three to four morning/afternoon shifts per week (4-5 hours/shift), with occasional Saturday morning shifts and extra shifts for holiday cover when required.

Experience preferred, but training provided.

Please provide a cover letter and resume.

The role includes:

• Casual, approx. 15-20 hours per week
• Morning/afternoon shifts (4-5 hours each)
• Flexible shifts
• Occasional Saturday morning shift
• Ability to work occasional extra shifts for holiday cover
• Above Award Rates
• Easily accessible by public transport
• Onsite parking

Covid 19 considerations:

• Front reception has a permanent perspex screen
• Patients are required to wear masks when attending the clinic
• Proof of Covid 19 vaccination is required

Role Responsibilities:

• Front reception desk duties
• Welcome patients in a professional and courteous manner
• Receive incoming phone calls and schedule appointments
• Retrieve and file hardcopy patient records
• Process and record payments (HICAPS/EFTPOS/Medicare)
• Medicare/HPOS data entry and liaison
• Use Microsoft Word for basic word processing/correspondence

Required:

• Professional, reliable and friendly nature
• Excellent customer service and patient care
• Welcoming attitude/interpersonal skills
• Immaculate presentation
• Strong verbal communication skills and phone manner
• Ability to maintain patient confidentiality
• Competency with computers
• Ability to take directions and follow instructions well
• Strong attention to detail and commitment to quality
• Ability to work autonomously, as well as part of a team
• Ability to handle pressure and act responsibly in emergency situations
• Flexibility to cover additional holiday shifts