Medical Receptionist

ForHealth Group; Gosford; On-site; AUD 34,000 - 44,000; Part time

Benefits offered by this job

Free, confidential Employee Assistance

Flare benefits platform discounts

Salary packaging options including nov

Access to Fitness Passport – discounts

20% dental discount for employees and

Discounted Medibank private health

Job summary

ForHealth Group is seeking a Permanent Part Time Medical Receptionist for our Wyoming practice to join a welcoming team, delivering high quality customer service to patients and supporting healthcare professionals with front-desk tasks.

You will manage a busy reception, greet patients, collect details, schedule appointments, answer calls, and assist with general administration.

Experience in customer service and strong communication is preferred; knowledge of Pracsoft/Medtech is an advantage.

Qualifications

• Excellent customer service experience
• Strong communication skills and professional telephone manner
• Detail-oriented with strong accuracy
• Ability to multi-task and prioritise in a busy environment
• Knowledge of Pracsoft/Medtech is an advantage
• Ability to work in a multifaceted team and independently

Responsibilities

• Greet patients and welcome them into the Centre.
• Collect and input patient details into the database.
• Schedule appointments when required.
• Answer telephone calls and enquiries.
• Provide administration support and perform ad hoc duties

Skills

Customer service

Communication

Multi-tasking

Detail oriented

Telephone etiquette

Team player

Pracsoft/Medtech knowledge

Tools

Office Suite

Job description

At ForHealth, we’re committed to delivering quality, accessible healthcare across Australia. With 95+ medical centres and a network of 1500+ independent practitioners, we provide 8+ million patient consultations annually. As part of the ForHealth Group, we’re focused on innovation, culture, and exceptional patient care.

The Opportunity

We are looking for a Permanent Part Time Medical Receptionist to join our Wyoming practice to be a key team member working collaboratively within the practice, providing high quality customer service all patients.This role will see you managing a busy front desk reception, welcoming patients to the Centre, supporting health care professionals as well as general administration duties.

What's in it for You

• Free, confidential Employee Assistance Program (EAP) supporting wellbeing, mental health, and financial advice
• Everyday savings on groceries, retail, utilities and more through the Flare benefits platform
• Salary packaging options including novated leases for vehicles with running costs included
• Access to Fitness Passport – discounted entry to gyms, pools and fitness facilities nationwide
• 20% discount on dental services for employees and their families
• Discounted Medibank private health insurance (hospital & extras cover)

Key Responsibilities

• Greeting patients and welcoming them into our Centre.
• Collecting & entering patient details into the database.
• Scheduling appointments (when required).
• Answering telephone calls & enquiries.
• Administration support and other ad hoc duties.

Our Ideal Candidate

To excel in this role, you'll possess:

• Exceptional customer service skills with previous customer service experience an advantage.
• Excellent communication skills including a professional & personable telephone manner.
• Detail-orientated.
• Ability to multi-task and prioritise.
• Knowledge of Pracsoft/Medtech is an advantage.
• Ability to work as part of a multifaceted team and independently.
• Neat and professionalpresentation.

Why Choose Us

• By becoming a part of our accomplished team, you'll access:
• A dynamic work environment rooted in purpose and values.
• Ample training, development opportunities, and internal growth pathways.
• The chance to make your mark in a company dedicated to fostering Australia's well-being.

ForHealth Group is committed to diversity and inclusion. We welcome applications from people with: Aboriginal and Torres Strait Islander ancestry; disability; culturally and linguistically diverse groups; the LGBTIQA+ community; veterans; carers; refugees; and people of all ages. ForHealth Group fosters a safe, respectful, and inclusive organisation culture which aims to eliminate behaviours that are unlawful and not in line with the 10 things that make us tick (our Values).