Medical Receptionist

seek.com.au; Canberra; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive remuneration

Professional development

Employee well-being focus

Job summary

East Canberra General Practice in Canberra Airport Precinct is seeking a Medical Receptionist to join a dedicated and supportive healthcare team. You will welcome patients, manage phone calls, appointments and general front-desk duties to ensure smooth patient flow.

The full-time role offers a collaborative work environment, competitive remuneration, opportunities for professional development, and a strong emphasis on patient confidentiality and high-quality care.

Qualifications

• Experience in medical/healthcare receptionist or admin role.
• Strong communication and interpersonal skills.
• Excellent organizational and time management, multitasking.
• Proficient with medical practice software and standard office apps.
• Experience with Best Practice is desirable.

Responsibilities

• Greet and welcome patients on arrival.
• Schedule and manage patient appointments.
• Handle enquiries and provide customer service.
• Maintain accurate medical records and filing.
• Assist with data entry and inventory management.
• Demonstrate professional, empathetic patient interactions.

Skills

Communication

Interpersonal skills

Organizational skills

Office software

Best Practice familiarity

Tools

Best Practice

Job description

We have a Medical Receptionist role available at East Canberra General Practice, located next to Costco in Canberra Airport Precinct. This is a fantastic opportunity to join a dedicated and supportive healthcare team. The successful candidate will play a crucial administrative and customer service role, ensuring the smooth running of the medical practice. Full Time role.

What you'll be doing

Greeting and welcoming patients upon arrival, ensuring a positive first impression

Scheduling and managing patient appointments, including follow-up calls and reminders

Handling patient enquiries and providing exceptional customer service

Maintaining accurate medical records and filing patient documentation

Assisting with general administrative tasks such as data entry and inventory management

Demonstrating a professional and empathetic approach when interacting with patients

What we're looking for

Previous experience in a medical/healthcare receptionist or administrative role

Strong communication and interpersonal skills, with the ability to interact with patients and staff in a warm and friendly manner

Excellent organizational and time management skills, with the ability to multitask and prioritise effectively

Proficient in using medical practice management software and standard office applications

Experience with Best Practice medical practice management software is desired but not necessary.

A commitment to maintaining patient confidentiality and data protection

A genuine interest in the healthcare industry and a passion for providing high-quality patient care

What we offer

At East Canberra General Practice, we are dedicated to creating a supportive and collaborative work environment. We offer a range of benefits, including competitive remuneration, opportunities for professional development, and a focus on employee well-being.