Media Officer

State Government of Victoria, Australia; City of Melbourne; Hybrid; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Salary packaging

Personal leave entitlements

On-site parking

Job summary

Ambulance Victoria (AV) is seeking a Media Officer to provide media and communication services within our Communication and Engagement Division. This is a full-time, permanent role with a hybrid work model; applicants must maintain a presence at our headquarters in Blackburn (future Doncaster).

You will support media relations, draft releases and statements, monitor coverage, and coordinate stakeholder communications across traditional and digital channels.

Qualifications

• Demonstrated understanding of media, communication and social media principles and practices.
• Experience supporting communication, media or stakeholder engagement activities.
• Strong organisational skills with ability to manage priorities and meet deadlines.
• Interpersonal and communication skills with a range of stakeholders.
• Ability to exercise discretion and maintain confidentiality.
• Capacity to work rostered hours, including weekends and public holidays.

Responsibilities

• Support delivery of media relations activities, media monitoring and stakeholder communications across traditional and digital channels.
• Draft media releases, social media content, key messages, media statements and responses.
• Coordinate interviews, photography, filming opportunities and media events.
• Monitor media coverage and provide regular reports, summaries and alerts.
• Build productive relationships across AV and contribute to a collaborative team environment.

Job description

Occupation: Communications, marketing and media

Reference: AV/1945013

At Ambulance Victoria (AV) we are proud to share our commitment to saving and improving lives by providing outstanding care for our patients. This is our promise to every patient, and it sits at the heart of everything we do. No matter what corporate or support role you play in delivering our critical services to Victorians, you will join a team dedicated to bringing our vision to be a world-leading ambulance service to life.

We are seeking a Media Officer to provide media and communication services within our Communication and Engagement Division. This is a full time, permanent position. While WFH/Hybrid options are available, it is essential that the successful applicant maintains a presence at our headquarters (currently Blackburn, future Doncaster) in line with our hybrid working model.

About the role

• Support the delivery of media relations activities, media monitoring, content development and stakeholder communications, helping ensure accurate, timely and engaging information is provided through traditional, digital and emerging channels
• Draft media releases, social media content, key messages, media statements and responses, and communication materials, and contribute to media opportunities that showcase AV's people, services and achievements
• Monitor media coverage including social media activity and provide regular reports, summaries and alerts
• Support media activities including interviews, photography, filming opportunities and media events
• Build productive working relationships with internal stakeholders across AV and contribute positively to a collaborative and customer-focused team environment

About you

• Demonstrated understanding of media, communication and social media principles and practices with ability to develop clear, accurate and engaging written communication materials
• Experience supporting communication, media or stakeholder engagement activities
• Strong organisational skills with the ability to manage competing priorities and meet deadlines
• Well-developed interpersonal and communication skills with the ability to work effectively with a range of stakeholders
• Ability to exercise discretion and maintain confidentiality when handling sensitive information
• Capacity and capability to work rostered hours, shift work, including public holidays and weekends

Working at Ambulance Victoria

As a valued member of AV, you will enjoy a professional working environment that recognises the importance of work/life balance. We offer salary packaging options, generous personal leave entitlements, accrued days off for full-time roles, and other benefits including free on-site parking.

We believe our people are our greatest resource and the sustainability of our workforce depends on how well we utilise our people's skills and abilities and whether our staffing reflects the diversity of the Victorian community. If you are ready to be an integralpartin bringing our values of Care, Accountability, Respect and Excellence to life at AV, we want to hear f rom you!

By applying for a position, you agree to undertake an assessment of any Secondary Employment or outside interests, in line with AV's Secondary Employment procedure. This is required to ensure there is no perceived or actual conflict of interest for AV should you be successful and commence in the role.

Successful applicants will need to be willing to complete pre-employment screening including references, misconduct and Police Checks.

This position is classified AV3 under the Ambulance Victoria (Management and Administrative Staff) Enterprise Agreement 2025. The position description can be found on the AV Careers website.

At all levels of our organisation a diverse and inclusive workforce allows us to deliver the Best Care to the Victorian community, and helps create a healthier, more productive workplace for our people. In the event you require a reasonable adjustment to support your application for this role, please contact us at [e-mail] and a member of our Recruitment & Selection team will be in touch.