MECCA Hornsby - 2IC

Mecca Brands; Sydney; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Leadership conferences

Product discount

Product allowance

Performance bonus

Parental support

Job summary

MECCA Brands in Hornsby, NSW, is seeking an Assistant Store Manager (2IC) to lead alongside the Store Manager and inspire a high-performing team. This full-time role focuses on delivering exceptional customer experiences while driving sales and operational excellence.

You will coach and develop staff, foster MECCA's values, and contribute to a culture of high performance. The role offers leadership growth within a purpose-led beauty retailer.

Qualifications

• Experience leading high-performing teams in fast-paced retail.
• Strong commercial acumen with confidence driving sales and ops.
• Passion for exceptional customer service.
• Coaching and mentoring focused on team development.
• Developing people and elevating the team experience.

Responsibilities

• Support the Store Manager in leading the team to deliver exceptional customer experience.
• Lead from the front by coaching, mentoring and developing your team to high performance.
• Inspire and motivate the team to achieve KPIs while upholding MECCA's values.

Skills

Team leadership

Sales driven

Customer service

Coaching & mentoring

Operational excellence

People development

Job description

Are you ready to take your leadership career to the next level with Australia's leading prestige beauty retailer? We're looking for a passionate Assistant Store Manager (2IC) to join our MECCA Hornsby team.

This is an exciting opportunity to lead alongside a high-performing Store Manager, inspire an incredible team and create unforgettable customer experiences every day. Whether you're ready to take the next step in your leadership journey or you're looking to grow within a purpose-led business that invests in its people, this is an opportunity to make a genuine impact while continuing to develop your career.

Follow @LIFEATMECCA Visit our LinkedIn page

We are looking for a passionate Assistant Store Manager (2IC) to help lead our MECCA Hornsby store in NSW on a full-time basis.

Perks

• World-class education opportunities, including leadership conferences, training sessions, an online Learning Lab, access to amazing guest speakers including brand founders and business leaders, and once in a life-time events
• Generous discount to spoil yourself and your immediate family, as well as a generous product allowance, subject to company policy.
• Opportunities to earn more with our monthly performance bonus program
• A competitive parental support program

Day-to-day responsibilities

• Support the Store Manager in leading your team to deliver exceptional customer experience
• Lead from the front by coaching, mentoring and developing your team, creating a culture of high performance and exceptional customer experience
• Inspire and motivate your team to achieve KPIs while bringing MECCA's values to life

What success looks like in this role

• Experience leading high-performing teams within a fast-paced retail environment
• Strong commercial acumen, with confidence driving sales performance and operational excellence
• A true passion for exceptional customer service, going above and beyond to create MECCA-magic moments.
• Previous coaching and mentoring experience focusing on team member development
• A genuine passion for developing people and creating an exception team member experience

More than skin deep: At MECCA, we're committed to being a force for good – within and beyond the beauty industry. Through our sustainability program,MECCA M-PACT, we’re transforming our business by building environmental and social sustainability-focused thinking into our operations – from our products and footprint to our brands and suppliers. We believe that beauty has the power to change lives. Through our social change movement, MECCA M-POWER, we support a group of over 20 incredible organisations dedicated to creating a future where the next generation can thrive. We strive to fight for women by ensuring their access to education, improving their health, safety and well-being, empowering female-led businesses, supporting women to become financially secure and independent and elevating women's voices in politics and public life. Join us, and together we can make the world over.

To learn more about life at MECCA Brands, please visit https://www.mecca.com.au/retail-careers.html

Since our very first day in 1997, our purpose has been to enable our customers to look and feel their best by offering them the world’s best line-up of beauty and skin-care brands, coupled with exceptional service. Fast forward to today, and we have almost 5,000 MECCA team members across 100+ retail stores throughout Australia and New Zealand, a rapidly growing online business, two Distribution Centres, and a bustling Support Centre in the heart of Melbourne working to deliver on our purpose every single day. Our ongoing growth is fuelled by opening new stores and reaching new customers, launching new products, and harnessing the latest technology to constantly innovate and evolve our concepts, experiences, and service offerings. Whether you join MECCA in one of our Retail stores, our Support Centre or one of our Distribution Centres, you will be an integral part of the MECCA family.