Marketing Specialist

EDP Hotels; Adelaide; On-site; AUD 65,000 - 90,000; Full time

Job summary

EDP Hotels is seeking a Marketing Specialist to own campaigns, loyalty programs, events, digital content and brand growth across a diverse portfolio of hospitality venues. You will collaborate with venue leaders, operations and marketing teams to deliver campaigns that engage customers and drive results.

Ideal candidates have 3+ years in marketing, strong CRM and content skills, and the ability to translate customer insights into compelling campaigns that elevate brand presence and performance.

Qualifications

• Degree in Marketing, Communications, Advertising, or related discipline.
• 3+ years in marketing, communications or advertising.
• Experience with CRM campaigns, loyalty programs, and customer segmentation.
• Strong copywriting, communication and presentation skills.
• Excellent organisation and project management skills.
• Experience using Canva, Photoshop, Microsoft Office, and social media platforms.
• Ability to complete police and reference checks.

Responsibilities

• Plan and execute marketing campaigns across digital, social, print, and in-venue channels.
• Manage and grow customer loyalty and CRM initiatives.
• Create engaging content, graphics, and promotional materials.
• Develop social media campaigns and influencer partnerships.
• Coordinate marketing activity for events, promotions, and activations.
• Conduct market research and monitor industry trends.
• Build boards and leadership reports and insights.
• Track campaign performance, budgets, and ROI.
• Collaborate with internal stakeholders and external partners.
• Support brand consistency across multiple venues and touchpoints.

Skills

CRM campaigns

Loyalty programs

Copywriting

Project management

Content creation

Police checks

Education

Degree in Marketing/Advertising/Communications

Tools

Canva

Photoshop

Microsoft Office

Salesforce/HubSpot/Zoho

Job description

About the Company

EDP Hotels is one of South Australia's largest privately owned hospitality groups, operating a diverse collection of venues across hospitality, entertainment, gaming, food, and beverage. Working alongside Elevate Club Management, we help clubs and hospitality businesses create outstanding customer experiences through innovative operations, marketing, loyalty programs, and community engagement.

About the Role

Love creating campaigns that people actually notice? Join EDP Hotels and Elevate Club Management as our next Marketing Specialist and take ownership of campaigns, loyalty programs, events, digital content, and brand growth across a diverse portfolio of hospitality venues. This is a rare opportunity to combine creativity, strategy, customer engagement, and data-driven marketing in a role where your ideas can directly influence business performance. You'll work closely with venue leaders, operational teams, and marketing professionals to deliver campaigns that engage customers, strengthen brands, and drive results. This is a varied role where no two days are the same. You'll be trusted to bring ideas to the table, lead projects, and help shape the future of our marketing activity across multiple brands.

Responsibilities

You'll work across:

• Venue promotions and seasonal campaigns
• Customer loyalty and membership programs
• Event marketing and activations
• Social media and digital content
• Brand development and creative design
• Marketing reporting and campaign analysis

In this role you'll:

• Deliver campaigns that increase customer engagement and venue visitation
• Grow and strengthen loyalty and membership programs
• Create content that enhances brand awareness and customer connection
• Build strong relationships with venue and operational teams
• Use customer insights and data to inform marketing decisions
• Contribute to the continued growth of EDP Hotels and Elevate Club Management

Key Responsibilities

• Plan and execute marketing campaigns across digital, social, print, and in-venue channels
• Manage and grow customer loyalty and CRM initiatives
• Create engaging content, graphics, and promotional materials
• Develop social media campaigns and influencer partnerships
• Coordinate marketing activity for events, promotions, and activations
• Conduct market research and monitor industry trends
• Build Board and leadership presentations, reports, and marketing insights
• Track campaign performance, budgets, and ROI
• Collaborate with internal stakeholders, venue teams, and external partners
• Support brand consistency across multiple venues and customer touchpoints

Qualifications

• You’ll Bring:
• Degree qualification in Marketing, Communications, Advertising, or a related discipline

Required Skills

• You're equally comfortable developing strategy, creating content, and rolling up your sleeves to deliver campaigns.
• You’ll Bring:
• 3+ years' experience in a marketing, communications, or advertising role
• Experience with CRM campaigns, loyalty programs, and customer segmentation
• Strong copywriting, communication, and presentation skills
• Excellent organisation and project management skills
• Experience using Canva, Photoshop, Microsoft Office, and social media platforms
• Ability to complete police and reference checks

Preferred Skills

• Highly Regarded:
• Hospitality, hotel, club, tourism, or entertainment industry experience
• Experience using Canva AI and AI-powered creative tools
• Experience with Salesforce, HubSpot, Zoho, or similar CRM platforms

Pay range and compensation package

Not specified.

About the Company

Why Join Us? Work across multiple hospitality brands and venues Enjoy genuine variety across campaigns, events, loyalty, digital, and branding Opportunity to influence customer engagement and marketing strategy Work alongside experienced hospitality and marketing professionals Supportive and collaborative team culture Career growth opportunities within a growing organisation Modern office located in Marleston, South Australia