Marketing Ops Lead: Process & Change for Impact

Techtronic Industries Australia & New Zealand; Melbourne; Hybrid; AUD 120,000 - 150,000; Full time

Benefits offered by this job

Discounts on company products

Hybrid working model

Professional development programs

Employee Assistance Program

Social events and recognition programs

Job summary

Milwaukee Tools in Melbourne is seeking a Marketing Operations Lead to shape how Marketing works across the business. You will map and analyse processes, identify opportunities for improvement, and implement more effective ways of working that create greater visibility, alignment and operational efficiency across the department.

This is a hands-on role focused on building strong operational foundations. You will facilitate workshops, lead process improvement initiatives, support change adoption,

Qualifications

• Experience mapping and improving business processes within marketing functions.
• Ability to run workshops and capture accurate process flows.
• Proven ability to engage stakeholders and drive cross-functional change.

Responsibilities

• Map current and future-state marketing processes using standard tools.
• Design and implement marketing workflows and SOPs.
• Support change readiness, adoption, communications, and training across teams.
• Create clear documentation for new marketing processes and templates.

Skills

Process mapping

Workshop facilitation

Stakeholder engagement

Change management

Tools

Nintex

Job description

Milwaukee Tools in Melbourne is seeking a Marketing Operations Lead to shape how Marketing works across the business. You will map and analyse processes, identify opportunities for improvement, and implement more effective ways of working that create greater visibility, alignment and operational efficiency across the department.

This is a hands-on role focused on building strong operational foundations. You will facilitate workshops, lead process improvement initiatives, support change adoption,