Marketing Operations Lead — Creative Studio

Early Settler Group; Melbourne; On-site; AUD 120,000 - 160,000; Full time

Job summary

Early Settler is seeking an experienced Marketing Operations Manager to lead the end-to-end marketing operations function across Australia and New Zealand. You will run the in-house Studio Team (Photography, Videography, Styling) and Creative/Graphic Design, turning briefs into production plans and ensuring timely delivery with high standards.

You will collaborate with marketing, product and retail teams, optimize workflows, manage budgets and vendor relationships, and drive adoption of

Qualifications

• 8+ years of experience in marketing operations, studio or creative production management.
• Proven people leadership experience, ideally within retail or an omnichannel business.
• Strong understanding of creative and production workflows with ability to deliver campaigns on time and to a high standard.
• Experience improving processes, workflows and production efficiency.
• Commercial acumen and experience managing budgets, vendors and operational KPIs.
• Experience with work/project management and digital asset management platforms.
• An interest in using technology and AI to improve how teams work.
• Experience with Adobe Creative Suite, MS Office, Teams, SharePoint and marketing automation platforms will be advantageous.

Responsibilities

• Lead and continuously improve marketing operations across AU & NZ.
• Oversee the in-house Creative & Studio team including photography, videography, styling and design.
• Manage workflow, scheduling and resource allocation for the in-house Studio.
• Improve production turnaround times and eliminate operational bottlenecks.
• Manage operational budgets, freelancers and external production vendors.
• Establish and track KPIs including turnaround times, throughput and resource utilisation.
• Drive cross-functional collaboration between marketing, creative, product and retail.
• Lead the integration of AI-generated imagery and other emerging content technologies into our creative workflows, with quality control to protect brand consistency.
• Coach and develop a high-performing team through clear goals, feedback and accountability.

Job description

Early Settler is seeking an experienced Marketing Operations Manager to lead the end-to-end marketing operations function across Australia and New Zealand. You will run the in-house Studio Team (Photography, Videography, Styling) and Creative/Graphic Design, turning briefs into production plans and ensuring timely delivery with high standards.

You will collaborate with marketing, product and retail teams, optimize workflows, manage budgets and vendor relationships, and drive adoption of