Marketing Coordinator

Helloworld; Melbourne; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Staff discounts on travel

Discounted family travel

Staff and industry events

Career progression and support

Learning and upskilling opportunities

Job summary

Helloworld Travel is seeking a Marketing Administrator to work closely with the GM of Marketing and Senior Marketing Executive. You will support campaign execution across in-market Retail and Wholesale brands, act as subject matter expert for destination and product info, and ensure timely delivery of promotional activities.

The role emphasizes excellent customer service, strong communication, and proficiency in Word, Excel and PowerPoint, with opportunities for cross-functional collaboration

Qualifications

• Qualifications in Marketing, Business or a related discipline preferred.
• Experience in travel or related industry preferred.
• Understanding of marketing distribution channels and performance metrics advantageous.
• Strong planning and organisational skills with ability to adapt to changes.

Responsibilities

• Assist with the execution of advertising and promotional campaigns for retail and wholesale brands.
• Coordinate advertising assets and marketing collateral.
• Ensure all campaign deadlines are met daily.
• Maintain relationships with Product Development to align promotional activity.
• Support Executives to achieve flawless campaign execution and KPI targets.
• Communicate activities across the organisation in a timely manner.
• Develop marketing assets for retail distribution channels.
• Collaborate with marketing services and suppliers on campaigns.

Skills

Marketing knowledge

Communication skills

Organisational skills

Digital marketing

Social media

Education

Bachelor's degree in Marketing

Tools

Word

Excel

PowerPoint

Job description

Helloworld Travel currently employs people across Australia, New Zealand, Fiji and Greece. Through this talented group of people, the company supports an extensive network of travel agencies.

Working at Helloworld Travel is dynamic, fast-paced and rewarding. Whether you work in retail, wholesale, shared services, tour operations, logistics, our DMC brands, or air tickets consolidation, you will be supporting a business whose goal is to make sure our customer's travel journeys are memorable.

Position Overview

The purpose of this role is to work closely with the GM of Marketing and Senior Marketing Executive to help support the execution of campaigns in market in line with the company’s strategy, meeting delivery deadlines to support both Helloworld Retail, and the organisation’s wholesale brands; Viva Holidays, Ready Rooms and Cruiseco. The key outcome of this role is to provide all-round administration and support, coordinate advertising and promotional enquiries and other initiatives.

You need exceptional customer service skills, strong communication abilities, and proficiency in computer programs and applications. This career requires a high level of creativity, solid organizational skills, and a willingness to collaborate with staff teams. Digital communication experience and social media expertise are highly desirable.

This role requires you to:

Work closely with the Marketing Executives and General Manager to assist with the execution of advertising and promotional campaigns to support the organisation’s retail and wholesale brands

Be a subject matter expert for destination and product information

Ensure all deadlines that apply to the business are met daily

Maintain relationships with the Product Development team to ensure consistent alignment of promotional activity

Support Marketing Executives and General Manager to achieve flawless execution of campaigns and activities to achieve agreed KPI’s

Work with peers to effectively communicate the activities across the organisation in a timely manner

Co-ordinate and develop marketing assets, collateral, and other marketing materials to support retail distribution channels.

Support Marketing campaigns in partnership with the marketing services team and preferred suppliers.

In order to be successful in this role, the ideal candidate will have:

Qualifications in Marketing, Business or a related discipline preferred.

Working knowledge of the travel or related industry preferred

Understanding of marketing distribution channels and processes and performance metrics advantageous

Strong planning and organisational skills with a willingness to respond to changes quickly and a proven track record in delivering multifaceted projects is required

Proactive with a hands on approach and a willingness to work within a team

A proven track record in the creation and development of effective relationships within a marketing environment will be well regarded

An empathetic disposition

Strong attention to detail with proven analytical skills

Word, Excel and PowerPoint skills are mandatory

High degree of professionalism and integrity

Helloworld Travel Employee Benefits

What do we offer Helloworld Travel employees?

Staff discounts on travel

Opportunities for discounted family travel

Regular Staff and Industry Events

Career progression and support

Learning and Upskilling opportunities

Other Considerations:

Helloworld Travel is an equal employment opportunity employer and does not tolerate workplace discrimination, bullying or harassment.

You may be required to travel interstate and overseas, along with attending famil trips, therefore meaning you will require a valid passport and driver's license.

Please note that the successful applicant will be required to undergo a police check as part of our recruitment process.

You must have full Australian working rights for this position.