Marketing Cloud Account Cloud - SMB

Leadout Capital; Sydney; On-site; AUD 120,000 - 180,000; Full time

Job summary

Salesforce is seeking an Account Executive for the SMB segment focused on Marketing Cloud to accelerate growth in Australia. You will own the complete sales cycle—from initial prospecting to contract close—while collaborating with cross-functional teams across marketing, product, and customer success.

The role emphasizes consultative selling and value-based engagements with marketing and business leaders. You will develop territory plans, identify new logos, and expand within existing SMB

Qualifications

• Proven success in B2B SaaS sales and full sales cycle execution.
• Experience selling marketing technology, CRM or cloud software.
• Consistently achieves or exceeds sales targets.
• Strong prospecting and new business development skills.
• Engages multiple stakeholders including Marketing, Digital, Customer Experience and Commercial leaders.
• Excellent consultative selling, discovery and value-based selling.
• Strong commercial acumen and negotiation capability.
• Highly organized with pipeline management and forecasting discipline.

Responsibilities

• Own the full sales cycle from prospecting to close.
• Develop a territory plan to drive new logo acquisition and growth in SMB.
• Build relationships with business/marketing leaders to understand priorities.
• Identify cross-sell opportunities into the Salesforce ecosystem.
• Leverage AI-powered sales tools to improve prospecting and engagement.
• Collaborate with Solution Engineers, BDRs, CSMs, Marketing and Partners.
• Maintain accurate forecasting and pipeline hygiene.
• Stay informed on industry trends and the competitive landscape.

Skills

B2B SaaS sales

Prospecting

Stakeholder management

Consultative selling

Negotiation

Forecasting

Pipeline management

Cross-functional collaboration

Tools

MEDDICC

Challenger

Command of the Message

CRM

Job description

At Salesforce, we're redefining how businesses connect with their customers through the power of AI, data and CRM. As an Account Executive, SMB – Marketing Cloud, you'll help small and medium-sized businesses unlock personalised customer engagement by bringing together marketing, data and AI on the world's leading CRM platform.

This is an exciting opportunity to join a high-performing team focused on acquiring new customers and expanding existing relationships across the SMB market. You'll own the full sales cycle, collaborate with cross-functional teams, and help organisations transform how they engage with their customers using Marketing Cloud and the broader Salesforce Customer 360 platform.

If you're passionate about consultative selling, building trusted customer relationships and achieving ambitious goals in a fast-paced environment, we'd love to hear from you.

What You'll Be Doing

• Own the full sales cycle, from prospecting and pipeline generation through to negotiation and close.
• Develop and execute a territory plan to drive new logo acquisition and account growth across the SMB segment.
• Build trusted relationships with business and marketing leaders to understand their priorities and position Salesforce Marketing Cloud solutions.
• Identify opportunities to cross-sell and expand into the wider Salesforce ecosystem, partnering closely with Account Executives across Sales Cloud, Service Cloud and Agentforce.
• Leverage AI-powered sales tools, including Agentforce, to improve prospecting, pipeline management and customer engagement.
• Collaborate with Solution Engineers, Business Development Representatives, Customer Success, Marketing and Partners to deliver exceptional customer outcomes.
• Maintain accurate forecasting, pipeline hygiene and opportunity management within Salesforce.
• Stay informed on industry trends, digital marketing innovation and the competitive landscape.

What We're Looking For

• Proven success in B2B SaaS sales, ideally managing the full sales cycle.
• Experience selling marketing technology, CRM, digital solutions or cloud software is highly regarded.
• Demonstrated ability to consistently achieve or exceed sales targets.
• Strong prospecting and new business development skills.
• Ability to engage multiple stakeholders, including Marketing, Digital, Customer Experience and Commercial leaders.
• Excellent consultative selling, discovery and value-based selling skills.
• Strong commercial acumen and negotiation capability.
• Highly organised with strong pipeline management and forecasting discipline.
• A collaborative mindset with a passion for learning and continuous improvement.

Preferred Experience

• Experience selling Marketing Automation, Customer Data Platforms (CDP), Digital Marketing or CRM solutions.
• Familiarity with Salesforce products, including Marketing Cloud, Data Cloud, Sales Cloud or Agentforce.
• Experience using MEDDICC, Challenger, Command of the Message or similar sales methodologies.
• Knowledge of digital marketing, customer engagement, email marketing, personalisation or customer journeys.

What Success Looks Like

• Consistently achieving and exceeding quarterly and annual sales targets.
• Building a healthy, predictable pipeline through proactive prospecting.
• Delivering exceptional customer experiences throughout the buying journey.
• Collaborating effectively across the Salesforce ecosystem to maximise customer value.
• Becoming a trusted advisor to SMB customers on their marketing transformation journey.

Why Salesforce?

At Salesforce, we believe business is the greatest platform for change. You'll join a values-led company built on Trust, Customer Success, Innovation, Equality and Sustainability.

We invest in our people through world-class learning, career development and wellbeing programmes, empowering every employee to grow their career while making a meaningful impact for our customers and communities.

If you're excited about helping businesses transform with AI-powered marketing technology while building a rewarding sales career, we'd love to hear from you.

"At Salesforce we encourage applications from Aboriginal and Torres Strait Islander peoples. Salesforce Australia is committed to walking together with the Traditional Custodians of this land, Australia’s First Nations peoples, as we forge a path to reconciliation. Please see our Reconciliation Action Plan for more information."