Marketing & Business Development Officer

City of Port Phillip; Melbourne; Hybrid; AUD 103,000 - 112,000; Part time

Benefits offered by this job

Flexible working conditions

Paid parental leave

Active social club

Health and wellbeing program

Employee Assistance Program (EAP)

Job summary

The City of Port Phillip is seeking a Marketing & Business Development Officer to drive growth and engagement for our early years services. Based in St Kilda with flexible working options, you will lead campaigns, analyse market data and provide strategic advice to strengthen our Education and Care Services brand.

You will collaborate with centre leaders to improve enrolment, waitlists and customer access, combining creativity with data-driven decisions to enhance service utilisation and

Qualifications

• Qualification in Marketing, Communications, Business or a related field.
• Experience in marketing, communications or business development.
• Strong data analysis and customer insight capability.
• Proven ability to deliver engagement and promotion strategies.
• Excellent stakeholder engagement and communication skills.

Responsibilities

• Develop and deliver marketing and communication campaigns.
• Analyse market, utilisation and community data to identify opportunities.
• Build awareness and strengthen the Education and Care Services brand.
• Support Centre leadership with utilisation and customer experience strategies.
• Identify opportunities to improve enrolment, waitlist and customer access processes for the service.

Skills

Marketing

Communications

Business development

Data analysis

Stakeholder engagement

Education

Marketing/Communications/Business qualification

Job description

Marketing & Business Development Officer

• Salary Range Band 6 $102,620 - $111,855 plus 12% Super (pro rata)
• Permanent Part-time role
• Located at St Kilda Town Hall or with flexible working arrangements possible.

About the Organisation

The City of Port Phillip is an inner-city council with around 1000 employees who deliver more than 100 programs and services to our residents, businesses and visitors. These range from childcare and immunisations, to libraries, management of parks and open space, rubbish collection, road maintenance and more. City of Port Phillip has zero tolerance for child abuse and is a committed Child Safe organisation.

About the Role

Create opportunities for more children and families to access high-quality education and care services.

Reporting to the Head of Education & Care Services, this role is responsible for driving service utilisation, community engagement and business growth across Council's early years services. You will lead marketing and communication initiatives, undertake market and customer analysis, and provide strategic advice that helps services remain responsive to contemporary community needs and changing market conditions.

This is an exciting opportunity for a marketing professional who enjoys combining creativity with data-driven decision making. Working closely with centre leaders, you will help strengthen Children Services, improve customer experience and identify opportunities to increase access to education and care services for local families.

Duties:

• Develop and deliver marketing and communication campaigns
• Analyse market, utilisation and community data to identify opportunities
• Build awareness and strengthen the Education and Care Services brand
• Support Centre leadership with utilisation and customer experience strategies
• Identify opportunities to Improve enrolment, waitlist and customer access processes for the service.

Skills and Experience

• Qualification in Marketing, Communications, Business or a related field
• Experience in marketing, communications or business development
• Strong data analysis and customer insight capability
• Proven ability to deliver successful engagement and promotion strategies
• Excellent stakeholder engagement and communication skills

Culture

People enjoy working at the City of Port Phillip because we are a welcoming, healthy and inclusive workplace. We offer a vibrant and diverse work environment where our employees can develop both professionally and personally whilst planning and delivering a range of important services and programs to the community.

• We offer a workplace that accommodates your working style and needs.
• Be supported and empowered by a leadership team that is community-focused, with a strong desire for change and a culture that encourages teamwork and innovation.
• Training and development opportunities, study assistance, flexible working conditions, paid parental leave, an active social club, a health and wellbeing program with access to fitness gyms, pools and facilities, and a well-regarded Employee Assistance Program (EAP).

Security Requirements and Professional Obligations

Pre-employment screening will apply to all appointments.

Prior to a formal letter of offer, preferred applicants will be asked to provide:

• Evidence of mandatory qualifications/registrations/licences,
• Sufficient proof of their right to work in Australia, and
• Sufficient proof of their identity.
• Complete a National Police Check completed via City of Port Phillip’s Provider.
• Evidence of a Working with Children Check (employee type with City of Port Phillip registered as the organisation).

Further information can be obtained by contacting Rohan Bond, Head of Education & Care Services via phone [phone] *** or email **********@portphillip.vic.gov.au

The City of Port Phillip is an equal opportunity employer, committed to an inclusive and accessible environment where diversity is valued. We actively welcome and encourage candidates from culturally and linguistically diverse backgrounds, First Nation and Torres Strait Islander candidates, members of the LGBTQIA+ community and candidates with a disability.

If you have accessibility requirements or require an adjustment to participate in our recruitment and selection process, please contact Yass Mustafa (Recruitment and Employee Experience Advisor) on phone [phone] *** or email: ***********@portphillip.vic.gov.au