Marketing and Operations Manager, Data Centres Capital Markets APAC

Jones Lang LaSalle Incorporated; Sydney; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Health & wellbeing programs

Learning & development platforms

Mentorship from industry professionals

Premium offices in Sydney

Paid time off for volunteering

Job summary

JLL is seeking an Operations & Marketing Manager for the APAC Data Centre, Capital Markets team in Sydney. You will drive executive support, strategic operations, and marketing activities across the region. You will own Salesforce data integrity, support reporting, and coordinate cross-functional initiatives to align with business goals.

The role emphasizes process excellence, stakeholder management, and delivering efficient operations in a fast-paced environment at JLL's premium Sydney offices.

Qualifications

• 5+ years in operations, executive support or business support roles.
• Strong written and verbal communication skills.
• Advanced Microsoft Office skills (Word, PowerPoint, Excel).
• Excellent organisational and project management with tight deadlines.
• Attention to detail and collaborative mindset.
• Proactive, efficient and able to drive process improvements.

Responsibilities

• Provide executive assistance: calendar, travel, diary management for senior leadership.
• Support internal reporting and timely business updates.
• Coordinate strategic plans and maintain internal procedures aligned with Capital Markets.
• Own data integrity in Salesforce, client/deal records for reporting.
• Plan and manage marketing initiatives and events to boost market presence.
• Coordinate cross-functional projects and foster a collaborative culture.

Skills

5+ years experience in operations, EA,

Strong written/verbal communication

Advanced Microsoft Office

Organisational and project management

Time management & interpersonal skills

Self-starter with process improvement

Tools

Salesforce CRM

SharePoint

Teams

Job description

Job Description

Are you a strategic operations professional who thrives on driving team performance and business growth? Join JLL's APAC Data Centre, Capital Markets team as an Operations & Marketing Manager and become the central hub supporting operational excellence and strategic execution across the region.

What You'll Do:

Executive Support & Administration

• Provide comprehensive executive assistance including calendar management, travel coordination, and diary management for senior leadership.
• Support internal reporting requirements and ensure timely delivery of key business updates.
• Perform administrative duties with strong attention to detail, managing priorities across multiple stakeholders.

Strategic Operations & Business Support

• Support the execution and coordination of strategic plans across the APAC Data Centre team.
• Work closely with leadership to implement and maintain internal DC team procedures and best-practice processes in line with Capital Markets.
• Own data integrity across Salesforce CRM - maintaining accurate deal, client, and pipeline records that leadership relies on for reporting and decision-making.
• Play a critical role in aligning regional and local capital markets operations with broader business objectives, improving delivery excellence and supporting sustainable growth.

Marketing & Event Management

• Plan and execute marketing initiatives and events that drive market presence and team engagement.
• Coordinate end-to-end event logistics including client presentations, team events, and external networking opportunities.
• Ensure brand consistency and measure engagement to maximize efficiency of spend.

Business Operations & Process Excellence

• Ensure consistent adoption of JLL platforms, systems, and tools across the team.
• Champion standardisation and process improvement initiatives to enhance productivity.
• Support financial processes including expense reconciliation and invoice management when required.

Project Coordination & Team Culture

• Coordinate cross-functional projects ensuring deliverables and deadlines are met.
• Foster positive team culture and collaboration across the APAC Data Centre, Capital Markets team.
• Support onboarding processes and knowledge sharing initiatives.

What We're Looking For:

Essential Requirements

• 5+ years' experience in operations, executive assistant, or business support roles
• Strong written and verbal communication skills
• Advanced Microsoft Office Suite knowledge (Word, PowerPoint, Excel)
• Excellent organisational and project management skills with ability to work under tight deadlines
• Strong time management and interpersonal skills with exceptional attention to detail
• Self-starter with continuous drive for efficiency and process improvement

Preferred Qualifications

• Experience in commercial real estate, property, or professional services
• Experience supporting C-suite or regional leadership teams in a matrixed organisation
• Working knowledge of Salesforce CRM and digital collaboration tools (SharePoint, Teams)
• Event planning and coordination experience, including client-facing and multi-market events
• Understanding of marketing and communications best practice, including brand governance and campaign execution
• Confident using AI tools (such as Claude or ChatGPT) to accelerate research, drafting, and reporting

Personal Attributes

• Detail-oriented with strong problem-solving capabilities
• Collaborative team player with ability to work with diverse stakeholders across regions
• Forward thinker committed to continuous learning and improvement
• Strong cultural awareness and ability to work effectively in an APAC environment
• Discreet and professional with high degree of confidentiality
• Thrives in a fast-paced deal environment, responding with urgency and composure to tight turnaround times

What JLL Can Offer You:

• Recognition benefits
• Corporate discounts and offers
• 'You' Days
• Health & Wellbeing programs
• Learning & Development platforms
• Mentorship from industry-leading professionals
• Paid time off for volunteer work
• Premium offices in Sydney
• Enjoy all the complimentary barista beverages (hot or cold) of your choice

As an organisation, we don't just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace. This is why, for more than a decade, we continue to rank among the World's Most Ethical Companies. We support applications from all underrepresented groups, including Aboriginal and Torres Strait Islanders, LGBT+, people with disability and people of all age, religions and race. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.