Marketing and Operations Manager, Data Centres Capital Markets APAC

JLL; Sydney; On-site; AUD 110,000 - 150,000; Full time

Benefits offered by this job

Recognition benefits

Corporate discounts

You Days

Health & Wellbeing programs

Learning & Development platforms

Mentorship

Paid time off for volunteer work

Premium offices in Sydney

Barista beverages

Job summary

JLL in Sydney is seeking an Operations & Marketing Manager to drive team performance and business growth across the APAC Data Centre and Capital Markets teams. You will provide executive support, coordinate strategic plans, and manage data integrity in Salesforce while aligning regional objectives with broader business goals.

This role requires 5+ years in operations or business support, strong communication and project management skills, and proficiency with Microsoft Office, Salesforce,

Qualifications

• 5+ years in operations, executive assistant, or business support.
• Strong written and verbal communication skills.
• Advanced Microsoft Office Suite knowledge.
• Excellent organisational and project management skills.

Responsibilities

• Provide executive assistance including calendar management, travel coordination, and diary management for senior leadership.
• Support internal reporting requirements and ensure timely delivery of key updates.
• Maintain data integrity across Salesforce CRM with accurate deal, client and pipeline records.
• Coordinate strategic plans across APAC Data Centre team and align with Capital Markets.
• Plan and execute marketing initiatives and events to drive market presence.
• Champion standardisation and process improvements across tools and platforms.
• Support onboarding and knowledge sharing across the team.

Skills

Operations management

Executive support

Microsoft Office

Project coordination

Communication

Tools

Salesforce CRM

SharePoint

Teams

Job description

JLL empowers you to shape a brighter way .

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Job Description

Are you a strategic operations professional who thrives on driving team performance and business growth? Join JLL's APAC Data Centre, Capital Markets team as an Operations & Marketing Manager and become the central hub supporting operational excellence and strategic execution across the region.

What You'll Do:

Executive Support & Administration

• Provide comprehensive executive assistance including calendar management, travel coordination, and diary management for senior leadership.
• Support internal reporting requirements and ensure timely delivery of key business updates.
• Perform administrative duties with strong attention to detail, managing priorities across multiple stakeholders.

Strategic Operations & Business Support

• Support the execution and coordination of strategic plans across the APAC Data Centre team.
• Work closely with leadership to implement and maintain internal DC team procedures and best-practice processes in line with Capital Markets.
• Own data integrity across Salesforce CRM - maintaining accurate deal, client, and pipeline records that leadership relies on for reporting and decision-making.
• Play a critical role in aligning regional and local capital markets operations with broader business objectives, improving delivery excellence and supporting sustainable growth.

Marketing & Event Management

• Plan and execute marketing initiatives and events that drive market presence and team engagement.
• Coordinate end-to-end event logistics including client presentations, team events, and external networking opportunities.
• Ensure brand consistency and measure engagement to maximize efficiency of spend.

Business Operations & Process Excellence

• Ensure consistent adoption of JLL platforms, systems, and tools across the team.
• Champion standardisation and process improvement initiatives to enhance productivity.
• Support financial processes including expense reconciliation and invoice management when required.

Project Coordination & Team Culture

• Coordinate cross-functional projects ensuring deliverables and deadlines are met.
• Foster positive team culture and collaboration across the APAC Data Centre, Capital Markets team.
• Support onboarding processes and knowledge sharing initiatives.

What We're Looking For:

Essential Requirements

• 5+ years' experience in operations, executive assistant, or business support roles
• Strong written and verbal communication skills
• Advanced Microsoft Office Suite knowledge (Word, PowerPoint, Excel)
• Excellent organisational and project management skills with ability to work under tight deadlines
• Strong time management and interpersonal skills with exceptional attention to detail
• Self-starter with continuous drive for efficiency and process improvement

Preferred Qualifications

• Experience in commercial real estate, property, or professional services
• Experience supporting C-suite or regional leadership teams in a matrixed organisation
• Working knowledge of Salesforce CRM and digital collaboration tools (SharePoint, Teams)
• Event planning and coordination experience, including client-facing and multi-market events
• Understanding of marketing and communications best practice, including brand governance and campaign execution
• Confident using AI tools (such as Claude or ChatGPT) to accelerate research, drafting, and reporting

Personal Attributes

• Detail-oriented with strong problem-solving capabilities
• Collaborative team player with ability to work with diverse stakeholders across regions
• Forward thinker committed to continuous learning and improvement
• Strong cultural awareness and ability to work effectively in an APAC environment
• Discreet and professional with high degree of confidentiality
• Thrives in a fast-paced deal environment, responding with urgency and composure to tight turnaround times

What JLL Can Offer You:

• Recognition benefits
• Corporate discounts and offers
• 'You' Days
• Health & Wellbeing programs
• Learning & Development platforms
• Mentorship from industry-leading professionals
• Paid time off for volunteer work
• Premium offices in Sydney
• Enjoy all the complimentary barista beverages (hot or cold) of your choice

As an organisation, we don't just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace. This is why, for more than a decade, we continue to