MARC Manager

WesTrac; Singleton Council; On-site; AUD 180,000 - 280,000; Full time

Benefits offered by this job

Parental leave

Novated leasing

Discounts across retailers

Training & development

Free parking

Job summary

WesTrac is seeking an experienced MARC Manager to lead a major Maintenance and Repair Contract operation across key NSW mining customers. You will be responsible for safety, operational and financial performance, and for leading multidisciplinary teams in a complex mining environment.

Reporting to the Regional Manager - Hunter Valley, you will own contract health, fleet reliability and customer satisfaction while driving continuous improvement and strategic partnerships with customers.

Qualifications

• Extensive leadership experience in mining or heavy equipment operations.
• Proven track record managing large-scale maintenance contracts and P&L responsibilities.
• Strong relationships with senior customers and operational stakeholders.
• Deep understanding of fleet maintenance and asset management.

Responsibilities

• Lead safe, on-time delivery of MARC operations and meet contractual KPIs.
• Drive fleet reliability, maintenance performance and asset availability.
• Build relationships with senior customer stakeholders; act as WesTrac interface.
• Own contract financials including budgeting, forecasting, reporting and P&L.
• Coach multidisciplinary teams to foster safety and continuous improvement.
• Identify operational improvements to enhance fleet performance and outcomes.

Skills

Leadership

Commercial acumen

Client/stakeholder management

Fleet/asset maintenance knowledge

Safety & compliance

Education

Engineering degree

Business/maintenance management qualification

Job description

MARC Manager | Mining Maintenance Contracts | Leadership Opportunity

About the Opportunity

At WesTrac, we're powering the machines and partnerships that keep Australia's mining industry moving.

We are seeking an experienced MARC Manager to lead the successful delivery of a major Maintenance and Repair Contract (MARC) operation across key NSW mining customers. This is a critical senior leadership position responsible for the safety, operational, commercial and customer performance of a large-scale mining maintenance contract.

Reporting to the Regional Manager - Hunter Valley, you will have overall accountability for contract health, fleet reliability, customer satisfaction, financial performance, continuous improvement and the leadership of multidisciplinary teams operating in a complex mining environment.

This role offers the opportunity to influence strategic customer partnerships, optimise fleet performance and drive operational excellence while leading a high-performing team committed to delivering exceptional outcomes.

Key Responsibilities

• Lead the safe and successful delivery of MARC operations, ensuring contractual obligations, customer expectations and operational KPIs are consistently achieved.
• Drive fleet reliability, maintenance performance and asset availability outcomes to maximise customer productivity and value.
• Build and maintain trusted relationships with senior customer stakeholders, acting as the key interface between WesTrac and the customer.
• Take ownership of contract commercial performance, including budgeting, forecasting, cost management, reporting and P&L accountability.
• Lead, coach and develop multidisciplinary teams, fostering a high-performance culture focused on safety, accountability and continuous improvement.
• Identify and implement operational improvement initiatives that enhance fleet performance, contract health and customer outcomes.

Skills & Experience

• Extensive leadership experience within mining, heavy mobile equipment, maintenance, engineering, reliability or operational environments.
• Demonstrated success managing large-scale maintenance contracts, mining service agreements or operational business units.
• Strong commercial acumen with proven responsibility for P&L performance, budgeting, forecasting and cost control.
• Proven ability to build influential relationships and engage effectively with customers, senior leaders and operational stakeholders.
• Strong technical understanding of mining fleet maintenance, asset management and Caterpillar or similar heavy mobile equipment.
• Tertiary qualifications in Engineering, Business, Maintenance Management or a related discipline, coupled with a commitment to safety and operational excellence.

Why WesTrac?

At WesTrac, we're Made for More more opportunity, more growth, and more impact. With a team of over 4,500 people nationally, we're united by our care for each other, our passion for building a better tomorrow, and our commitment to continual evolution.

We invest heavily in your development, offering access to our in‑house RTO(50737), dedicated learning pathways, and hands‑on experience with the latest Cat technology and future‑focused capabilities. As one of the world's largest authorised Cat dealers, you'll be part of an industry leader shaping what's next in mining and construction.

What we offer

• Financial Benefits - Paid Parental Leave & Secondary Carers Leave, Salary Sacrificing, Novated Leasing, Income Protection Insurance & more than 600 retail discounts, such as, Coles, Petbarn, Virgin, HOYTS & Crown. Purchased leave program and RDO options available.
• Health & Wellness - Discounted Health Insurance, Fitness Passport to access multiple gyms across Australia & EAP access to support you and your immediate family.
• Culture & Career - Personal and Team Recognition (Made for More awards), Internal Career Progression, Training & Flexibility through our award-winning WesTrac Institute
• Employee Referral Program - Opportunity to receive a referral bonus for applicable roles
• Additional Perks - Free parking, onsite café, bootcamp and yoga available at certain locations

Successful applicants will be required to complete a satisfactory National Criminal History Check & Medical as part of the recruitment process.

At WesTrac, our primary focus is our people. As we look to the future, we're focused on harnessing the best talent and providing them with the support they need to achieve success. WesTrac is a member of the Diversity Council of Australia and recognise the value of and strongly support the principles of equal employment opportunities in the workplace and are committed to continue to build our workplace culture.