- Position available across QLD, ACT, VIC, NSW
- Australian Citizenship Required
DFP Recruitment is seeking a Technical Delivery Manager to join a Federal Government client.
The Technical Delivery Manager will lead the delivery of complex backend and API initiatives within a large-scale enterprise environment. This role is responsible for driving Agile delivery outcomes, collaborating with business and technical stakeholders, managing priorities across multiple workstreams, and ensuring the successful delivery of high-quality digital services and integrations.
Key duties and responsibilities
- Managing multiple scrum teams in an Agile, DevOps environment.
- Facilitating the team's delivery workflow and promoting continuous improvement.
- Managing and prioritising the backlog in collaboration with the Project Manager, Product Owner and other key stakeholders, including consuming channel teams such as the mobile app.
- Maintaining the team momentum, identifying and removing blockers that inhibit progress.
- Working closely with project leads to prioritise, plan and report on work schedules.
- Managing project scope and timeline via sprint and release planning in line with wider organisational commitments
- Coordinating API changes with consuming teams, including versioning, deprecation and release sequencing with the mobile app and portals.
- Tracking the progress and performance of the team, finding and reporting any areas skills or knowledge gaps and making sure deadlines are achieved effectively
- Resource and capacity planning - Allocate and optimise technical resources to meet delivery timelines.
- Fostering a positive team culture that aligns with NDIA values and team goals.
- Helping to build a productive environment where team members have accountability for the product.
- Manage Incident and problem resolution for responsible services, working with other operations teams.
- Ability to manage and drive change initiatives across teams ensuring minimal disruption to ongoing operations.
- Manage competing priorities and strategic directions, with an ability to remain calm under pressure and respond flexibly to change and uncertainty
- Managing the governance, stage gates and reporting of the project against
- Agency frameworks and escalating concerns, as necessary
- Coaching team members in agile frameworks and scrum practices.
Essential criteria
- At least 3 years’ proven experience managing end to end technical project delivery, ensuring timelines and quality standards are met.
- Agile and Devops: At least 2 years’ practical experience as a scrum master facilitating the delivery of complex IT projects within a large and complex program using Agile methodologies (such as Scrum or SAFe)
- Experience effectively managing competing priorities and strategic directions, with an ability to remain calm under pressure and respond flexibly to change and uncertainty.
- Proven ability to engage with business stakeholder and internal technical teams to align technical solutions with business goals and drive delivery.
- Proven experience managing and prioritising a product backlog in collaboration with stakeholders.
- Strong experience and understanding of testing strategies, automation and quality control measures to ensure robust solution delivery
Desirable criteria
- Experience working with and supporting teams who are adopting the use of AI tools to support workforce capability, productivity and team effectiveness.
- Experience with API technologies and enterprise integration patterns will be well regarded, plus experience with any of these technologies: CICD pipelines, building services on AWS Cloud platforms, git, Infrastructure as code, cyber security, and development and coding best practices.
- Relevant tertiary qualifications; and an industry recognised qualification in project management, such as PMP, Prince2, or SAFe Agile.
- Understanding of ITIL frameworks and service delivery processes
Applicants new to DFP may be asked to provide additional information including work rights status via a survey link – if requested, we ask that you provide this information in order to expedite your application.
DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process.